Visual Image Salon
Fremont, CA 94538
Phone: (510) 792-5922
08/24/2007 Posted by rachel_mertuil
My stylist chatted with other stylists and clients, but didn't really talk to me and so gave me a cut that I don't know how to work with and that doesn't work for me. When she did bother to talk to me, she was insulting and rude. (I saw her twice, so I don't think it was just a bad day.) If that is representative of their service I don't want to go there again. I wrote a letter to the salon and left a voice mail with the manager letting them know it was due to that service that I am no longer a client. Three weeks later and no response. If Visual Image wants to grow its business, they should learn how to cultivate clients. Don't waste your time or your money.
Pros: Good ambiance, the reception staff are very helpful and give a great first impression
Cons: The management staff does not seem to monitor the stylists that represent the company.
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