Steps of Rome Caffe
San Francisco, CA 94133
Phone: (415) 397-0435
04/28/2008 Posted by irishiyes
The first thing we did when we entered this cafe was ask if they take American Express; and the host indicated that they do. After ordering, we watched the activity around us while waiting far too long for the food to arrive. The waiters behaved like juveniles, flirting and pawing the teenage girls while ignoring customers over the age of 20. After our entrees had not arrived for nearly 45 minutes we inquired with our estranged waiter - who nearly yelled at us 'It's coming!' Our food showed up a couple minutes after that. It tasted OK but was COLD...as if it had been sitting on a counter for quite some time. When we were ready to pay, the waiter told us they not only refuse American express but do not accept any credit cards at all. I emphasized they had told us they accept Amex the moment we arrived - but he insisted that's wrong and refused to take any credit cards from us. No such policy was posted, and I think this boy was just upset with us because we asked for our food after waiting only 45 mins. Don't waste your money, or time. This place is strictly for teeny boppers.
Pros: location
Cons: everything else
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