Fireside Camera
San Francisco, CA 94123
Phone: (415) 567-8131
Ratings & Reviews Summary for Fireside Camera
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User Reviews for Fireside Camera
03/15/2007 Posted by rah3a
I don't know if it was because I went in 20 minutes before closing or what, but the sales guy was incredibly unhelpful. I walked in and said I was considering two particular cameras, a Pentax and a Nikon. He immediately told me they don't carry Pentax. I said fine, well can you show me the Nikon. It took them 5 minutes to locate a battery for the Nikon I was considering, and then the sales guy literally sat on a stool looking out the door and answered all my questions with Yes or No without looking at me. I asked for pros/cons, features to consider, etc and his only response was "this one has 10MP and this one has 6MP, nothing else matters". Finally I told him if this was all the help he could give me, I was going to buy on the internet. He then spent a few minutes digging for a brochure and then walked through it with me, doing a statistical comparison that I'd already done on my own. Bottom line -> if you go here, Jeff will not be any use to you in making your decision. You can do much better online. I was able to at least put hands on the camera, but they made me feel bad about taking up their time.
Pros: Prices weren't bad
Cons: Really bad customer service
12/22/2006 Posted by mclemens
I have to say, these guys in there are as patient as you want. Makes novice or pro's feel comfortable. They are COMPLETELY knowledgeable about every item in their store. I highly recommend doing business in this small wonderful store.
Pros: Personal service and patience
Cons: Not open late.
08/06/2006 Posted by atlantamatthew
I buy off the internet for the most part. When you really need to see it and hold it before deciding to buy it, an in-person experience cannot be beat by a doubleclick and a thumbnail picture. That was the case with a camera bag decision I faced. These guys were the only ones in town to have both bags I was considering. They were patient and thoughtful as we discussed which would be best for my needs. After I made my conclusion, sure I could have walked out and bought on the net, but that wouldn't have been fair to Fireside. Besides, their prices were cheeper than other SF storefronts and only a few bucks more expensive that the best price I could have found online -- I'd much rather do my part to keep a quality local business going.
Pros: Walking distance, friendly, fair
Cons: Medium-sized shop cannot hold every piece of equipment you might need
