Bad Experience with San Mateo Location. I ordered a pizza and came to pick up the pizza at the San Mateo location. Several was so wrong with what I have observed. Here are some: 1. The cashier is clueless and the crew aren't friendly 2. They are not clean - here is an example. I observed the guy who put the pizza in the oven. The pizza paddle he used is place on the ground. Every pizza I saw was used by the same paddle. I decided not to take my pizza and asked for my money back.

3. I came 20 minutes as they mentioned to pick up my order. I had to wait another 30 minutes before the girl realized that the pizza had already been cooked and was above the oven.

4. This place is dirty. Just take a look around when you go in.

5. STAY AWAY and go to another place.…

changed ownership and no quality control manager. this place must of have changed crew, because the pizza I got delivered had toppings from precut vegetable bags , why , I am a real cook and I can tell the difference when something is cut fresh or comes from the bag. You've failed miserable with the pizza I got delivered, I never had a pizza so bad in my life, honestly.

the pizza I asked for was like eating a subway sandwich. Maybe, it was the 2pm crew that was working that day, I can only blame the pizza maker that day, not the staff, the pizza arrived on time, but as a North Beach Pizza like I used to have a little while back @ the San mateo NB, what a change but sorry to say, but avoid the DAY crew, I don't think I'll never , ever other a pizza @ the SAN MATEO NORTH BEACH PIZZA.…

TERRIBLE CHOICE. ORDER ELSEWHERE.. I was told it would take 40 minutes to deliver. Fine. An hour and 15 minutes later, I called and they said it had left their restaurant 15 minutes ago. I called back 15 minutes later. They said, again, that it had left fifteen minutes ago, even though they promised me in my last call that it had left 15 minutes prior to that.

They put me on hold for 15 minutes when I wanted to speak to the manager. Then the manger put me on hold to speak to the owner, whom the manager said was standing, "right next to me."

Their phone people are incompetent and liars.

The pizza arrived after 2 hours, cold, and they still wanted to charge me. I was desperate and hungry, so I paid half. I really, really wish I hadn't. The pizza isn't very good anywa.…

SOGGY and TIRED. I dont get the appeal of the pizza here... ive probably given the place 4 tries and i am always regretful. the pizza is always undercooked, soggy and impossible to eat. the toppings taste like theyve come from a can and the dough from a supermarket. never again.…