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Cha Cha Cha

1801 Haight St
San Francisco, CA 94117
Phone: (415) 386-7670
Fax: (415) 386-0417
Worst dining experience EVER - Mission Street location
1 Star Rating: Not Recommended

11/19/2007 Posted by reese797

I have never been treated worse at any eating establishment in my life, including McDonalds. We had a party of 14 under my name and checked in with the host twice before our actual reservation to let him know we were in the bar. He was clearly strung out on something and didn't seem to have any clue what he was doing. When we saw a large party get seated, we checked on our table and he stated "There are two parties of Marisa for 14?" with a dumbfounded look on his face. The host attempted to then seat us at two small tables and 8 chairs for 14 people, then another that only sat 10. When numerous attempts to speak to a manager (or anyone in charge that would help us) failed, we took an empty table nearby. The manager proceeded to YELL in my face that we were hustling them (because we asked for some free sangria to make up for everything), then said we could either keep the table we took or one pitcher of sangria (for 14 people). At that point, we didn't want to give them our money so we left and went to a Taqueria down the street. Never once did I raise my voice, yet I was attacked by the manager. Between the strung out host and the rudely inappropriate manager, I will never eat at this establishment ever again and urge prospective diners to STAY AWAY!

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Editor's Review

Decadent tapas, stellar sangria and a lively crowd keep this Upper Haight spot alive and kicking.  See the full editorial review.

Insider Tips

Where to Sit

Request a booth, which is less hectic and much more comfortable. Dining in the bar is also an option.

More Insider Tips

Restaurant Information

Parking

  • Street

Hours

  • Fri-Sat 11:30am-11:30pm
  • Sun-Thu 11:30am-11pm

Payment Types

  • Visa
  • MasterCard

Cuisines

  • Latin American

Amenities

  • Romantic Dining

Recognition for Cha Cha Cha

2004 Audience Winner - Caribbean Food

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