True
San Francisco, CA 94117-2910
Phone: (415) 626-2882
Ratings & Reviews Summary for True
What Users are Saying:
- Unique items
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User Reviews for True
12/27/2006 Posted by Becfire
True is a great store to go to when it comes to hip hop clothing, but like what other reviewers have said, do not expect good service in this store. All workers are extremely snobby and think they are the ****. The return policy is horrible. Won't let you return anything without a receipt even when I was gonna exchange a t-shirt to buy a much more expensive jacket. And an exchange period of 7 days? What a joke. I would recommend buying clothes from True only for yourself. Do not buy gifts for other people from this store because if they don't like it, it's a great pain in the butt to return it.
Pros: Good selections
Cons: Unfriendly staff, horrible return policy, parking
12/11/2006 Posted by jblack415
I guess you have heard...yeah dont expect some haight street store workin legend to be cool with you when you walk in. they dont give a f**k if you buy or not...the spot has been there for a while...and it isnt because they are cool with the folks who walk in. The fact is, that the clothes sell themselves and keep them in business. I remember when TRUE was on the other side of the street and only one store! Thats when money was thin and workers were real. Now they got a womens store/shoe store and the mens store. Money aint no problem. Just go there for your clothes and bounce. Better yet go to HUF.
Pros: Good selection of brands and just nice lookin clothes
Cons: Service with a smile is non existant. You sell shirts!...not drugs!...crack a smile you herb.
09/27/2006 Posted by thedistinct1
True's annual sales are great. You can find great bargains. But the staff at the women's store where the sales are held are too snobby. You won't find any sort customer service here. The girls think that they're the best thing since Baby Phat!
Pros: good clothes
Cons: parking, close to other shopping, CUSTOMER SERVICE
06/25/2005 Posted by esley
the service here is cold and inattentive. not even a "hello" when you walk in. most of the staff just sits around near the doorway. great selection of hip hop brands and t-shirts. expensive, but they have amazing annual sales
Pros: sales, brands
Cons: staff, staff, staff
