Universal Cafe
San Francisco, CA 94110
Phone: (415) 821-4608
05/13/2007 Posted by liquidsound
I have lived in the 'hood for five years and been a loyal customer of Universal all that time. Today's brunch experience changed that. An "intimate space", huh? Not at brunch it isn't. OK, in all fairness, a gentrification has been brewing in the neighborhood and it seems that Universal is feeling that effect. Brunch at Universal is a most unpleasant experience. I used to go and hop a seat at the bar, order my food and chit-chat with the two friendly wait staff there. No longer. It's find the list, sign your name, hope someone calls you and then squeeze yourself into a spot too small to eat. The cafe seems to have no realization of their own space constraints. They cram far too many people into too small a space. Today I sat at the bar and the space was so tight that I could not lift my fork to my mouth to eat my $20 brunch without bumping my neighbor and either spilliing her coffee or loosing my eggs to my paper napkin'd lap. Loose the fancy flower arrangement folks or find another place for your juice on the counter. Folks need space to eat. One thing about Universal, the food is good. But, as good as it is, it is still just french toast, eggs, bacon, fruit and coffee... brunch, folks....all served in an atmosphere as comfortable as a seat in any New York diner costing half the price. The noise level in the place is reminiscent of that too. The staff at Universal is totally over-worked. They have little time to recognize you and your needs much less be pleasant. The only time I saw the wait staff was to order, get my food and receive my check. And that totalled only a few seconds...yes, seconds. It would be nice if your coffee could be presented to you in as pleasant and fast a manner as your check. So, if your thing is a eating $11 eggs in cramped quarters with a "casually chic" crowd, have at it. I'm gonna walk a few blocks to Reds and save my money, my nerves and my good mood.
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