07/22/09

be careful there

by CSMobileUser

i know several people that have been injured here as a result of careless maintenance and inadequate training of their staff. approach with extreme caution

10/10/08

Towels Not Sanitary

by Sappheire

I have always felt that handing out towels at the front desk was not sanitary. Most recently I brought in a guest that made see that I am exposing myself to viruses/infections. Being a member of Crunch Fitness it never registered to me that its not sanitary for the towels to be at the front. I observed one day staff at the front desk get the buckets of towels to fold. They are collecting money, swiping cards, drinking,beverages, they rub their noses, and the topper is that they fold them on the counter that is already dirty. No one washes their hands to fold. They hand out the towels and we use them on our face and body. People need to know this is not sanitary or healthy.

• Cons: Towels are not sanitary - I am grossed out

09/05/08

Craptastic Customer Service

by johnnyutah86

I tried to do some consumer research to find out prices and what gyms had on the phone because I am busy. Thus want to find the right gym.

Instead of giving a price for any level of membership they chose to just lose a customer instead.

• Pros: Who knows
• Cons: Won't give a price over the phone, Only if they can guide you around

09/13/07

FRIENDLY STAFF, FUN CLASS, CLEAN GYM

by fit2ness

I JUST MOVED TO THE CITY AND NEEDED A GYM A FRIEND TOLD ME TO TRY CRUNCH FITNESS... IT IS AWESOME. A REP BY THE NAME OF JOY SHOWED ME AROUND SHE MADE ME FEEL SUPER COMFORTABLE, ANSWER ALL MY QUESTIONS. SHE EVEN JOINED ONE OF THE CLASSS WITH ME TO MAKE ME COMFORTABLE...THE ABS CLASS WITH CARL IS FAB..I CANT GET ENOUGH OF IT. PLENTY OF LOCKERS AND THEY'RE FREE(YEP) IT WAS A GREAT EXPERIANCE FOR ME....IF YOU GO THERE YOU SHOULD ASK FOR JOY...SHE IS SWEET AND UNDERSTANDING TO THE PEOPLES NEEDS...I LUV IT WE ALL CRUNCH

• Pros: STAFF,CLASSES,TV'S ON TREDMILL, GREAT ENERGY, FREE TRAINING SESSION
• Cons: HAVENT FOUND ANY YET PRICES KINDA HIGH BUT WORTH IT

08/13/07

Good equipment

by chrislagrand

new equipment, not too crowded... I have worked out there for 5 years and really like it. Staff is friendly.

• Pros: Good equipment
• Cons: Membership dues can be extreme.. negotiate for the best deal

Get fit at San Francisco's sexiest gym.

by Contributor

In Short
Crunch makes working out alluring with pumping music, "inspirational" videos and peek-a-boo shower stalls. Nothing crosses the line, however, and the staff and members are respectful. All the favorites are here, from the generous steam room and treadmills to those forbidding-looking quad-stretchers. The clincher is the three-story climbing wall and classes that range from hip-hop aerobics to ballet and yoga.

08/24/06

ehhh not so hot

by rachheart

i had very high expectations of crunch and was very disappointed. It's super expensive and i feel it has an eire that they're too good for most of their clients, or rather perspective clients that end up opting out of buying their lengthy memberships. Their customer service was sub par at best. Not someplace I was to spend hundreds or thousands at to feel uncomfortable and unwelcomed.

• Pros: fancy image
• Cons: price, staff, attitude

03/10/05

Bad Staff Attitude

by chicdeluxe

This would be a nice gym IF...

1. ... if the staff were either friendly or helpful. Instead, they cop an attitude and would not give a tour of facility, even though it was my first visit to that location.

2. ... if the televisions worked. Only half had stations listed to tune your radio to - but, nothing came through anyway. No one in the whole facility had any knowledge of how their TV system works.

3. ... if the cleaning staff didn't spray chemicals while you were changing.

4. ... if they would turn down their loud music so those of us with headphones could listen to ANYTHING else.

5. ... IF their sound system did not interfere with normal radio reception. I could neither listen to my radio program, NOR tune into their TV. All their signal did was send interference. It was a nightmare gym experience.

11/28/04

Very good but...

by trick825

The pricing is confusing and requires a contract for the best rate. But the facility is well-maintained, the classes are of a high quality and free and it is seldom crowded, even at peak hours.

04/07/04

Crunch Fitness! No Judgments!

by stella

As a new member of Crunch Fitness on Van Ness I am very impressed with the idea that anyone can workout there and not worry about who is who. Everyone seems to have a wonderful attitude about staying healthy and having fun.

• Pros: Energetic!, Not crowded, Member/Staff relation