Polker's Gourmet Burgers
San Francisco, CA 94109-1820
Phone: (415) 885-1000
12/13/2006 Posted by nathaliefellner
I live above Polker's Burgers - literally - so I pass it every day and have eaten there many times. Not because I love it but because of convenience, hours, extensive menu, and my immense capacity to forgive bad service. Every few months I think to myself, maybe I forgot and it's actually not so bad. But then I go there and realize, no - it IS that bad. Sometimes, like tonight, I order take-out because I don't want to deal with the terrible service, but I can't even tolerate their take-out service. They ignore you when you come in, and barely acknowledge you as you stand around and they just walk around you pretending you're not there. Worst of all, tonight I found THREE HAIRS in my food. It was sick and disgusting. They were short black hairs - completely different from my long brown hair so I know they weren't mine. Starting tonight, I officially will never eat here again. As another reviewer stated, I would much rather eat at Rex across the street, which actually has good food and much, MUCH better service. Bottom line: It's NOT worth it - despite what the long lines on weekend mornings might lead you to believe.
Pros: extensive menu
Cons: Service, service, service, and inconsistency of food quality, parking, ambience
1 out of 1 people found this review helpful
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