09/02/08

Horrible service!

by alwzout

Watch out diners! The waiter added on extra portions of appitizers, (not informing us of course.) And when we questioned the check, he said "well you ate it!" then stormed off and slammed the check book on my chair. The manager was worse. We let him know that the waiter insisted we try the appitizers, although some of our group are vegetarians. In this place patrons are NOT first. The food was not even close to good. The banana boat desert was bitter, pork chop was dry, lobster was dry. At the end our 40.00 appitizers turned out to be 200.00, and the manager only took off 50.00. If you insist on going here, please watch your check!

• Pros: many available tables
• Cons: lousy service, dishonest with check amount.

08/21/08

Go here!

by foodieSS4K

I?ve been here before and each time, I have had a very pleasant dining experience. On top of that, did you know this restaurant is teaming up with StreetSmart4kids? It?s actually really cool what they?re doing. I just heard about how SS4K is a nonprofit organization that helps underprivileged teens stay healthy. They are running their ?Dine Out and Donate? campaign here (as well as approx. 70 other restaurants in SF) during October and early November. After having a fabulous dining experience, just fill out the donation form when paying the check (minimum donation $3). This is perfect for people like me, who love to eat out all the time and also like to give back to the community. Check it out for yourself on the StreetSmart4Kids website!

01/23/08

Fabulous Wedding Venue

by Dree317

I got married and had my reception here a couple of years ago and the service and food were fabulous. The ambience is spectacular and the food is mouth watering especially the appetizers. I will be forever grateful to the management and staff for creating such a beautiful memory.

01/20/08

tasty food, great price

by monkies

very nice place, and the food was tasty and unique. wasn't as upscale as people are making it out to be, i felt it was a nice date place, or a nice evening out. upscale but not upscale enough where you warrant stuffiness. i think between me and my girl the bill was like $150 (drinks, appetizers, main and deserts) so very reasonably priced...lots of people claim it's overpriced/expensive, but it's what' i'd expect for a 5-star type of place. i'd definitely go back for special dinners or if i'm just in the mood for a nice meal. they had a jazz band playing too, which was a classy added touch. nice bar upstairs, separated from the main dining room visually.

whine whine whine. the service was fine...in fact any place of this type of caliber is going to have good service. that's the standard at restaurants like this. i find that when people go a nice place, they expect servers to jump around and dance for them or something. no the service wasn't like a ciprianni or gordon ramsey restaurant, but it wasn't a TGIF.

• Pros: great food, good prices, classy atmosphere...nice but not so nice you feel awkward
• Cons: none really

12/30/07

Crappy service!!

by azn4everviet

Very SNOBBY service!!!!

Even worse if you don't order drinks or spend much on drinks when your there.

Man, the service was horrible!! I hope the managment reads this and either fires their waiters now and replace the or give them customer service classes!!!!

• Pros: Ambiance
• Cons: Service, prices, and isn't traditional Vietnamese food

10/17/07

Super Romantic place

by sallyvjj

Kind of dressy place but the ambience is super romantic that worths dressing up for. Food is great too. The combination of Vietnamese and French are blended very well. Wine selections is good too.

03/29/07

Beautiful Food, Beautiful Place

by sf_delight

The restaurant itself is stunning. The decor is very elegant, as is the food (vietnamese fusion). But, it's a bit overpriced. And I had a shrimp dish that was really lovely, but really underdone. There's a certain attitude that comes with poshness, which I don't find very welcoming. I would recommend this place for a special occasion.

02/25/07

Cool vibe, crummy food

by kvwoods

Very cool lounge to grab a drink and possibly an appetizer - good vibe, very relaxing atmosphere. The signature drinks are interesting but I wouldn't order any of those we tried - the signature martini tasted a lot like wheatgrass from a health food store. Their signature spring rolls were good, but slightly overfried. Dinner itself was unfortunate - the special shrimp in the sugar/chili sauce was a meager portion of only 4 small shrimp and they were tough and had a very strong fish taste - nearly inedible. The bass in miso-honey glaze was extremely dry and nearly lacking flavor all together. Both arrived luke warm at best. I was insulted to pay over $20 an entree for food that was truly unappetizing and would never return for a meal. Lastly, the service here was what I could only describe as "cranky".

• Pros: Atmosphere
• Cons: Food, service, value

12/27/06

Where the locals go.......

by latina415

There was great live music which was romantic, the food was great although it was overpriced, and the service was great as well. I had their version of a filet mignon which was juicy and just perfect. My date was not much into asian food, but he enjoyed the seafood he had as well.

• Pros: Great Service
• Cons: Expensive

12/05/06

A Hollywood-like setting and sophisticated Vietnamese fare converge in Ghirardelli Square.

by Contributor

The Scene
The name means "beautiful refuge," and the place absolutely lives up to it, from silk-uniformed staff to potted palm trees. It may be in Ghirardelli Square, but it's tropical grandeur all the way--the ceiling is sky-high and the space is defined by dark carved-wood detailing. The sweeping staircase even has its own koi pond.

The Food
French-accented Vietnamese dishes meet utterly fresh ingredients with gorgeous, delectable results. Wrap the deservedly acclaimed crab, shrimp and shiitake imperial rolls in a lettuce leaf with mint for extra crunch. Striped bass seviche, draped over cucumber and shallots in rice vinegar and chili oil, is a revelation in taste and texture. An entree of enormous freshwater prawns with a rich turbinado sugar glaze flecked with chili pepper is superb. Moist, marvelously flavorful quail with plum sauce is architecturally presented with sweetish black sticky rice.