Nob Hill Cat Clinic & Hospital
(415) 776-6122
1540 California St
San Francisco,
CA
94109
37.7909
-122.4197
Neighborhoods: Nob Hill, Northeast
Reviews & Ratings for Nob Hill Cat Clinic & Hospital
14 reviews
What users are saying:
Showing 1-10 of 14 reviews
NEVER TAKE YOUR CAT HERE!
by MIDWESTCATLOVER
June 01, 2009
UPON TAKING MY CAT TO NHCC THE DOCTOR SAID MY CAT NEEDED A BOOSTER(SHE HAD NEVER SEEN HER ,HOW COULD SHE KNOW?)SHE DIDNT EVEN WEIGH HER SO THE SHOT WAS A FRAUD,THEN WHEN SHE DID THE SURGERY ON HER THEY OVER ANETHESTHETIZED HER GIVING HER CARDIAC ARREST(THEY THEN SAID SHE NEED ED A HEART TEST$250(I LATER TOOK HER TO PETS UNLIMITEDAND THEY DID THE TEST FOR FREE ..WHEN THEY FINALLY CALLED ME THEY SAID SHE HAD CARDIAC ARREST,THEY COULDNT EXPLAIN THE GASHES IN HER FACE(PROBABLY FROM HER SCRATCHING AROUND HER EYES BECAUSE OF THE FLEAS SHE GOT WHILE SHE WAS THERE,SHE ALSO CAME HOME WITH HERPES IN HER EYES WHICH SHE DIDNT HAVE BEFORE.UPON TALKING TO A FRIEND RECENTLY SHE SAID HER CAT DIED THERE.THIS PLACE IS A SCAM,STAY AWAY!
- Pros: NONE!
- Cons: FLEAS,CARDIAC ARREST,UNNESSESSARY INJECTIONS
Take your cat elsewhere
by callmedestiny
March 04, 2008
On recommendation of a friend, I took my new kitten to Nob Hill Cat Hospital. When I arrived, the waiting area was not clean and the staff was inattentive. The exam rooms are large but not cleaned or sanitized after or before your visit and any exam is not done in the room. Your cat is taken to the back to be evaluated by the staff. This is disconcerting to me as to their methods. If the rooms are large enough why HIDE the standard treatment they give your cat? My kitten got a flea from another cat in the office which jumped onto it's fur and the vet assumed that he had fleas. Fleas burrow INTO the fur, they don't sit on top of the fur.
On another visit, because my cat was coughing occasionally, the vet said he could have pneumonia or bronchitis which are both very dangerous for a young cat but prescribed hairball medicine which I found out later was for adult cats only. They told me to give my kitten what turned out to be 10 TIMES the amount recommended for an ADULT cat and an oral syringe. A syringe is useless for this molasses-like substance.
I have found a new vet, a more knowledgeable vet who knew immediately what the coughing problem was, simply the stomach valves not functioning properly which is very common in kittens almost a year old. The staff marked on the oral syringe the correct amount and explained in detail what the medicine was and how to give it to my kitten. They also gave my kitten treats and a lot of attention and petting him. The coughing problem has now gone away, thanks to a competent veterinarian whose office doesn't hide the exams they give your animals. Take your cat elsewhere if you care about him or her.
- Pros: Location, Cats only
- Cons: Incompetent staff, mis-diagnosis, dirty
Take your cat elsewhere by Bethani C. at InsiderPages
Contributor
March 04, 2008
On recommendation of a friend, I took my new kitten to Nob Hill Cat Hospital. When I arrived, the waiting area was not clean and the staff was inattentive. The exam rooms are large but not cleaned or sanitized after or before your visit and any exam is not done in the room. Your cat is taken to the back to be evaluated by the staff. This is disconcerting to me as to their methods. If the rooms are large enough why HIDE the standard treatment they give your cat? My kitten got a flea from another cat in the office which jumped onto it's fur and the vet assumed that he had fleas. Fleas burrow INTO the fur, they don't sit on top of the fur.
On another visit, because my cat was coughing occasionally, the vet said he could have pneumonia or bronchitis which are both very dangerous for a young cat but prescribed hairball medicine which I found out later was for adult cats only. They told me to give my kitten what turned out to be 10 TIMES the amount recommended for an ADULT cat and an oral syringe. A syringe is useless for this molasses-like substance.
I have found a new vet, a more knowledgeable vet who knew immediately what the coughing problem was, simply the stomach valves not functioning properly which is very common in kittens almost a year old. The staff marked on the oral syringe the correct amount and explained in detail what the medicine was and how to give it to my kitten. They also gave my kitten treats and a lot of attention and petting him. The coughing problem has now gone away, thanks to a competent veterinarian whose office doesn't hide the exams they give your animals. Take your cat elsewhere if you care about him or her.
Great experience for a cat
by coeroslisa
September 10, 2007
I went here not knowing what was wrong with my cat; new to the area I was nervous. After some oxygen and xrays, I found out why my cat was having trouble breathing- who knew?- cats get asthma just like people do! My vet was knowledgeable, very caring and gentle with my cat, the technicians were so kind to him- they met his every need also, it made all the difference to me and him. When I called to make an appointment the receptionist knew enough not to let us wait, she told us to come down right away for help and we did. When I paid my bill at check out time, I felt it was money well spent. My cat could have died, but thanks to them he didnt! I hope I never have to move anywhere else, I'd hate to loose Nob Hill Cat Clinic as my vet.
- Pros: Cats only, caring Doctors and staff
- Cons: No parking
Best Vet for Cats by Christine F. at InsiderPages
Contributor
June 28, 2007
I have been taking my cat to the Nob Hill Cat Clinic & Hospital since I adopted her as a kitten more than 3 years ago. They are not only fantastic with cats (they only treat cats), but they are also fantastic with the cats' humans. Prior to my current kitty, I had a 5-year-old cat that had also been a patient at Nob Hill Cat Clinic. He was a very timid cat who was terrified of being outside our apartment. They were wonderful with him and made me feel better about having to bring him in for check ups. When he very suddenly became ill one day, I called and they made time to see him right away. It was a very unexpected illness and they weren't able to determine what was wrong with him right away. They helped me contact an all-night animal hospital where I could take him for overnight care and arranged with the hospital for his return to their clinic in the morning for more tests. They eventually had to break the news to me that there was nothing they could do. They determined that he had somehow eaten something poisonous and his body was shutting down. They did everything they could for him and for me. I took my new kitty in to see them right after adoption as the SPCA will pay for an initial visit to a vet (which they take care of with the SPCA) to establish a local vet for your new pet. My cat hates the car ride to their office, but he loves to go in and look around when we arrive. They've always been able to answer simple questions just from a phone call and offer early morning appointments which are great if you work and have to fit in a vet appointment in. They also have Saturday appointments. I also learned about pet insurance from brochures in their office which has been really great. Other than yearly check ups, I've only had to take my new kitty in one time to have an abscessed tooth pulled. And they did a terrific job with her.
If you are a cat owner, this is
Poor patient care
by littleblackcat
January 25, 2007
An inside souce tells me that Nob Hill Cat knowingly overbooks cats for boarding over the Holidays. These overbooked cats do not get their own kennels, but get to spend their entire holiday in their very own carriers. On top of this, the owners get charged the regular boarding fees.
This source also tells me that most nurses have little to no medical experience. Your cats become animals to train on. Better to go to a vet with liscensed technicians.
outrageous lack of professionalism
by susieplum
August 27, 2006
I took my cat in to have his teeth cleaned. When I dropped my cat off, I was asked to give consent to pull teeth if necessary. I clearly stated that if there was any risk involved, a doctor had to call me first and get my approval. Well, I got a call later that day telling me that they had gone ahead and pulled several teeth, and that they had broken his jaw in the process. And to top it off, they charged me for this -- close to $800. To make matters worse, they wired his jaw incorrectly. (The wire on my cat's jaw was loose and came out the sides of his mouth and wrapped around the outside of his jaw, rather than coming out in a little nub at the bottom of his chin, as was shown in all the pictures I could find of other cats with a wired jaw. I took my cat to another, reputable vet for follow up care, and even the vet's assistants gasped when I opened the carrier and they saw this.) I called Nob Hill Cat Clinic several times and asked to speak to the manager, but she never answered or returned my calls. I would recommend everyone to stay away from this clinic. I've had cats my whole life and have a fair amount of experience with veterinary clinics, but have never experienced anything like this.
Awesome care, staff and Doctors by Denise P. at InsiderPages
Contributor
December 29, 2005
I have gone to this clinic for years and absolutely love it. My cats are always clean, happy and healthy when they come home from either boarding or treatment. Some times you have to wait a little longer for test results, or in the lobby, but lets face it, my cats are not the only patients they have. I couldnt imagine taking them elsewhere. I hope that you give them a try, because they truly love and know so much about cats!!
PROS: Doctors are knowledgeable, staff is caring, make cats happy
CONS: Sometimes crowded lobby, sometimes slow to get lab tests back
I have found a great vet hospital for my cat
by catfriend
August 21, 2005
I have recently moved into SF and found this to be a great hospital for my cat. My cat can be a bit hard to handle, but the doctors and technicians didnt seem to be at all phased by my kitty, she actually calmed down and was happy there. The only concern I have had was that the doctors cant always get to the phone when I call. They do call back the same day though. I overall love it there!
- Pros: Great doctors, Friendly staff, Very cat friendly
- Cons: Messaging system slow, parking can be tough
Unloving kitty doctors. by Ned M. at InsiderPages
Contributor
July 03, 2005
Okay, I know they are veternarians not therapists, but these guys seemed totally indifferent to the well being of our housecat. I was told I would reviece test results in the morning and they took four hours longer than expected. Some of the staff seemed quite nice, but we got stuck with a bad apple.
