05/04/09

Nice Hotel

by ed94105

The Palace is a nice place to stay. The rooms are on the small side. They have a great Jazz Brunch on the weekends.

02/19/09

The place is a palace, techcrunch40 event here was awesome

by TimNorton

The multiple conference rooms and lobby that connects them all is brilliant and made for moving quickly from networking and watching sessions to one on ones and doing business...

• Pros: stunning lobby and conference facilities

02/06/09

Valet parking a nightmare

by Dxjudge

Upon departure it took Valet just under one hour to get my car from the garage across the street. Had to remind them 4 times that I was still waiting as I watched many others come and go.

Otherwise a beautiful old hotel. Staff overall was extremely pleasant. Location was good. Parking was just a bummer and I am waiting to see if the hotel does anything about a complaint I filed over the parking problem.

I would say you can probably do better for the money in SF..

01/25/09

This place very badly needs a makeover.

by tanya86

I stayed here with my husband and our dog on a weekend, just to get away from the norm. I think it was around $500 a night, and the sheets weren't even Egyptian cotton. Boring and old fashioned! This place very badly needs a makeover.

Oh, and the buffet was a bit of a bomb too. Uninspired and the sushi was nowhere near fresh.

11/25/08

Recomended..

by Kimex

My wife and I celebrated our anniversary at the Palace Hotel, and the staff went over the top for us. The restaurant on site was unbelievable too. Our room was spacious, and we had a perfect view of the skyline and trees of Houston. Only negative was that the room decor was a bit dated. After all I want to give this hotel 4 star.

10/17/08

Nice Hotel

by kimrx

Largest and most luxurious hotel in San Francisco, Palace Hotel has served as host to presidents, royalty and giants of industry. Starting from when I entered in hotel bellmen, catering and banquets to the front desk people were awesome! Very knowledgeable and friendly. Room service was quick. Perfect hotel to spend your holiday.

08/17/07

Faded glory

by sherrywt

I had a friend staying here recently so i went, all excited about the famous glass ceiling dining room only to discover the vast space was filled cheek to jowl with rather chain-hotel type banquet tables and goodness knows what-all. The room was quite nice. High ceilings, nice bathroom. Very thin walls...

08/12/07

Nothing special

by racklecan

Yes, the hotel is pretty -- the lobby and furniture. But that's pretty much all there is to the beauty. It's just "old." Rooms and the bathrooms are incredibly tiny. The view is terrible. Unless you get one of the few rooms looking out onto Market Street, there really isn't very much to see except brick wall and windows. The first room we stayed at reeked of cigarette smoke and had FLEAS. I literally saw a flea jumping on the bed. I ended up with 4 bites that night. Needless to say, we changed rooms. I'll give the staff credit for being nice and professional. New room still reeked of cigarette smoke, so much so that all my luggage smells. Oh, by the way, parking costs $48 a night! Thankfully we didn't pay the running rate for this hotel. This hotel just wasn't all that great.

• Pros: Professional staff, nice valet
• Cons: $48/ night parking! Tiny rooms, tiny restrooms, all reeks of cigarette smoke

07/14/07

Nice hotel

by bling76

While I am not big on old fashioned/traditional hotels I must say the customer service makes up for the decor. Everyone from the conceierge to the bellmen, catering and banquets to the front desk people were awsome! Very knowledgeable and friendly. Nice location right off of market street.

I wish the gym was a little better than it was but it had all the equiptment though it was a little dated.

• Pros: Nice customer service!!!
• Cons: Rooms are a bit traditional, gym was a little dated.

07/02/07

Not impressed

by mario0594

My girlfriend and I stayed at the palace while on our vacation to San Francisco and we werent too impressed considering the price that we payed for the stay. The staff did not accomodate to what we wanted, the service was crappy, the food was expensive and whatever we did end up eating wasn't all that great either. I would suggest if you are going to spend this kind of money, to spend it on another hotel, you'll probably enjoy it better.

• Pros: nothing