Palace Hotel

08/17/2007 Posted by sherrywt

I had a friend staying here recently so i went, all excited about the famous glass ceiling dining room only to discover the vast space was filled cheek to jowl with rather chain-hotel type banquet tables and goodness knows what-all. The room was quite nice. High ceilings, nice bathroom. Very thin walls...

08/12/2007 Posted by racklecan

Yes, the hotel is pretty -- the lobby and furniture. But that's pretty much all there is to the beauty. It's just "old." Rooms and the bathrooms are incredibly tiny. The view is terrible. Unless you get one of the few rooms looking out onto Market Street, there really isn't very much to see except brick wall and windows. The first room we stayed at reeked of cigarette smoke and had FLEAS. I literally saw a flea jumping on the bed. I ended up with 4 bites that night. Needless to say, we changed rooms. I'll give the staff credit for being nice and professional. New room still reeked of cigarette smoke, so much so that all my luggage smells. Oh, by the way, parking costs $48 a night! Thankfully we didn't pay the running rate for this hotel. This hotel just wasn't all that great.

Pros: Professional staff, nice valet

Cons: $48/ night parking! Tiny rooms, tiny restrooms, all reeks of cigarette smoke

1 out of 1 people found this review helpful

07/14/2007 Posted by bling76

While I am not big on old fashioned/traditional hotels I must say the customer service makes up for the decor. Everyone from the conceierge to the bellmen, catering and banquets to the front desk people were awsome! Very knowledgeable and friendly. Nice location right off of market street. I wish the gym was a little better than it was but it had all the equiptment though it was a little dated.

Pros: Nice customer service!!!

Cons: Rooms are a bit traditional, gym was a little dated.

07/02/2007 Posted by mario0594

My girlfriend and I stayed at the palace while on our vacation to San Francisco and we werent too impressed considering the price that we payed for the stay. The staff did not accomodate to what we wanted, the service was crappy, the food was expensive and whatever we did end up eating wasn't all that great either. I would suggest if you are going to spend this kind of money, to spend it on another hotel, you'll probably enjoy it better.

Pros: nothing

05/06/2007 Posted by missneptune

Consider spending $40 on a fancy tea lunch, you would expect a marvelous tea procession. But instead it ended up being crappy service, and few actual tea sandwiches. I believe tea at the Palace hotel is a rip off, but you must remember the Palace hotel is one of the only surviving buildings from the 1906 earthquake.

11/13/2006 Posted by vynnp

Was not impressed with the Palace. There are so many great hotels in this city, and this one did not stand out for me. The staff were efficient, but not great. I expected greatness for the price. I did not eat here, but several other guests said it was bland. I

06/07/2006 Posted by megan_ruth

We booked a "Deluxe King" for our honeymoon well in advance and requested a room with a view. When we got there we received an interrior corner room with a view (out of a tiny window) directly into another room! The rest of the view consisted of more hotel rooms and a roof. I have no idea what was deluxe about the tiny room . . .I would hate to see their other rooms. The bathroom was terrible. It is an old hotel, but they could vastly improve the rooms and especially bathrooms if they want to be considered a luxury hotel. We called the Marriott, and they were so helpful in getting us a beautiful suite on a high floor for less money . . .and they sent us champagne and chocolates! It might not be as "classy," but the Marriott gets my vote over the Palace any day.

Pros: Beautiful Lobby

Cons: Tiny Rooms, Tiny Bathrooms, Poor service

11/30/2005 Posted by slholden

Stayed at the Palace last year and I was underwhelmed. I requested a king bed and was given 2 doubles. Consequently, my husband and I slept in 2 separate beds. The front desk was not very helpful and the valet service was horrible. As my husband said, this is a hotel for people with too much money. There are far better hotels in the city for the price.

08/26/2002 Posted by dolphyngurl

Aside from great veiws, service and food, this is the most gorgeous hotel i've ever seen. When i get rich and famous i want to live there!

Pros: beautiful, good food, valet parking

Cons: Crowded

08/21/2002 Posted by budd_e_bev

My boyfriend and I stayed @ the Palace for our vacation. I MUST tell you how GREAT the service was there! Everywhere we went in the hotel we had great service. We'd come back from shopping, door men would open our door. Room service was quick! The room's are <b>SO</b> unbelievably BEAUTIFUL! Beds are soft, bathroom is huge and walk in closet! We even went swimming and the service was GREAT there as well. I'm in my early twenties, so I thought they might've saw me as a little "kid" staying at a hotel with mommy and daddy, but it wasn't even like that! I've got to stay here again, this is the best hotel I've stayed at in the city! It's walking distance to almost EVERYTHING!

Pros: Romantic, Outstanding Service, Close to everything