Matt's Auto Body
San Francisco, CA 94103
Phone: (415) 565-3560
Ratings & Reviews Summary for Matt's Auto Body
What Users are Saying:
- Clear explanations
- Accurate quote
- Finished on time
- Clean waiting area
- Trustworthy
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User Reviews for Matt's Auto Body
06/26/2007 Posted by carloinsf
Honest, great customer service great auto repair place with wonderful people Matt's had excellent service as well as doing a great job. John was great guy and they comply with time and a wonderful repear and my car was again like new car.
Cons: none
03/24/2007 Posted by ily1212
Great quality work, very nice facility, what else can you ask for? I dont think they're the cheapest shop in the city, but hey, thats what insurance is for!
08/20/2006 Posted by mkewbird
It doesn't get any better than this: Matt's expert body work, attention to detail, and premium customer service! They made my car look like new!
07/26/2006 Posted by jenlwong
I was referred to Matt's Auto Body by Pat's Garage (another great auto repair place with wonderful people). I had some big scrapes on the side of my car that I wanted to get removed. When I went in for the estimate, the appraisor said he wanted to see if it would just come off, so they brought some paint thinner over, removed all the paint, and didn't charge me a thing! I even tried to pay them, and they wouldn't take my money. If I ever need work done on my car, or if anyone I know needs a referral, I would absolutely go to Matt's. I know that repair shops sometimes take advantage of female customers and charge them for unnecessary work; on the contrary, Matt's is a gem: a place with honest people!
Pros: honest, great customer service
Cons: none
06/24/2006 Posted by abraun
Matt's had excellent service as well as doing a great job on my truck. They even detailed my ride before I picked it up! Highly recommended.
Pros: Great service and quality of work done.
Cons: Can't think of any. Price if your insurance isn't paying for it.
05/18/2006 Posted by caligrrrl5
Because I am new to SF, I relied citysearh reviews to select a body shop. As soon as I stopped by Matt's, I knew that was the place I was going to take my car. It was large, clean, and well organized. John, the assistant manager, explained what needed to be repaired in simple and clear terms. While I waited for him to thoroughly check out the care and prepare an estimate, he offered me a bottle of water, magazines, and a chair to comfortably wait. The estimate was the lowest I received and after meeting the manager, I knew my car (my baby) was in good hands. The repairs were done in a timely manner and it was even cleaned and detailed! I couldn't ask for better service! I highly recommend Matt's! Thanks for the reviews that others provided. I hope you find this one helpful as well!
Pros: Timely, Knowledgeable, Clean
10/25/2005 Posted by joecastorena
These guys are very professional and have clearly been doing this work for a long time. I never felt uneasy of suspicious of them. The courteous manager was very helpful.
Pros: professional, great work, customer service
Cons: a little slow, pricey?
06/21/2005 Posted by svetcov
I have had my cars in at Matt's a number of times over the years (San Francisco is a dangerous place). They work great with my insurance company and have done great work. It is also nice that they explain everything in standard English.
Pros: Professional, Fast, Excellent Quality
Cons: None
09/15/2004 Posted by mrmp
I never thought my car would be like it was again. These guys did awesome work. I asked my mechanic (Pat's Autobody (no relation)) who whould do ggod work on a badly damaged rearended Honda. They said they could recommend no other shop. I am glad they did. They actually fought for new and original parts with the insurance company that was trying to use used and after market parts. I felt like my car was in great hands and it runs great 3 months later.
Pros: Honest, precise, informative
