Nordstrom
San Francisco, CA 94103
Phone: (415) 243-8500
Ratings & Reviews Summary for Nordstrom
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User Reviews for Nordstrom
07/28/2008 Posted by ssimm
I went in to Nordstroms yesterday and was looking at the new shoes in the womens shoe department. A young man came up to me and asked that when I was ready to look at the shoes, to let him know and he would be glad to help me. I did see some shoes I wanted to try on, and he brought those cheerfully and quickly to me, along with some others he thought I might be interested in. Wow - was he ever right about a couple of things! First of all, it was the BEST customer service I have received in the Nordstroms shoe department in YEARS. Personalized and customized and friendly. And he brought so many darling shoes to me that I didn't know which I could actually buy....a wonderful predicament to be in! The BEST service is from PATRICK. He is new to womens shoes, and is from Scottsdale and is just a wonderful, energetic and positive person to spend time with! Tell him a friend of Bill W. sent you...you will not be disappointed.
Pros: Patrick!
04/13/2007 Posted by mickeydee
My friend and I went to the busy Macy's make-up dept (Clinique) to purchase 1 or 2 items. We asked if there were any promotional "free gift with purchase". The nice employee explained that their next promotion would begin in about 3 weeks but she would check to see if there were any leftovers from the previous promotion. My friend's purchases qualified for the free gift but mine did not. However, the employee was kind enough to give me one--without any attitude as she handed it to me.
Pros: Shopping!!
Cons: Parking!!
09/13/2006 Posted by eni1orac
Always customer-friendly in returns, exchanges, and whatnot. The street-level cafe is excellent, too-- quick service, friendly staff, and good, reasonably priced coffee.
Pros: Customer-friendly.
Cons: Somewhat limited selection.
02/04/2004 Posted by tower
You can't talk about SF shopping without talking about NORDSTROM. Customer sevice is excellent, not big on variety, but what they do have are hard 2 find items.
Pros: customer service, quality, unique items
Cons: , more stuff for women
10/27/2002 Posted by coburn2418
Nordstrom's Shoe Salon used to be the reason I was drawn to this store. Over the years they have been surpassed by Nieman's San Francisco and even Saks Fifth Avenue for that matter.
Pros: Service
Cons: Not enough designers
07/16/2002 Posted by hedgefund
After a long hard day of shopping, I was pleasantly greeted by the staff of the cafe. I was greeted by a friendly french accent and an offer to seat me. the whole experience was lovely and very European. It reminds me of the wonderful cafes atop museums in Paris and Amsterdam. the staff was friendly, funny and courteous.
Pros: friendly staff, good food
Cons: pay at register
