Oxenrose
San Francisco, CA 94102
Phone: (415) 252-9723
11/16/2007 Posted by blueyeskon
First my husband booked an appointment for me and my daughter. They confirmed the appointment a day before but when my husband took my daughter there they told him that they hairstylist is sick and that they left a message, which my husband never received. He ended up leaving work early just to bring my daughter, who is 9 to do a haircut. They couldn’t find anyone to cut her hair (talk about quality customer service) so they had to leave but I stayed for my style. How long does it take to give a 9 year old a haircut. The lady who did my hair was extremely nice but seemed to be less knowledgeable about doing hairstyles. All I wanted to do is to layer my hair since it’s been over a year since I had layers. She did some nice layers in front but I had to ask her to make 3 more layers in the back (she should have known that). She took about 20 minutes to blowdrying every inch of my hair, pulling my neck all the time (which was funny to me, but I didn’t tell her to stop). This type of hair cut I could have gotten anywhere, there is nothing fancy about the salon even if they give you free tea. The receptionist or the girl who was walking around all the time has too much pride and thinks she is so hot, every time she walked by I wanted to laugh because it seemed that her confidence level was too high, even my husband noticed that. She wasn’t much friendly and had a bit of attitude but I didn’t want to waste my time on her. All I know is that I’m not coming back there…Good luck.
Cons: Customer Service
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