First Crush Restaurant Wine Bar & Lounge
San Francisco, CA 94102
Phone: (415) 982-7874
Fax: (415) 982-7800
01/20/2008 Posted by baines32
My wife and I tried the restaurant for the first time last night and were left with a horrible taste in our mouth. We were very excited to spend our anniversary dinner there after reading several great reviews and hearing from friends who liked the place. We went to a comedy show around 730 so we had a late dining time, a 1030 reservation. (They told me they seat and serve til midnight) We were sat promptly but immediately our service from our waiter was awful. He never introduced himself (by name or as our server) but he was a tall, fairly young (late twenties?) and found out his name is Jackson. He asked if we wanted drinks and after we ordered a $100 bottle of wine and the cheese plate, he asked if we were "having an entree or what?". We both thought this was a bit rude, especially since he had not spent more than ten seconds at our table up til this point. We wanted to enjoy our wine and the menu so we had a salad and soup as our next course, followed by the scallops to finish up. Around 1130, the scallops were dropped off and we asked him for share plates and never saw him again...until 5 minutes later when we saw him walk out the door in a different shirt. He had apparently transferred his table (and another sitting near us) and left...without telling us a word!?!? Our new server was nice enough but she dropped off our check as we were on our first bite of scallops and said "the kitchen closed at 1130 so here' s your check". WE WERE AND ARE APPALLED! First of all, we were never told that our server left, never given an option of seeing a dessert menu, and never told the kitchen was almost closed until after the fact. I usually get treated better than this at Chili's, much less a well reviewed fine dining establishment in San Francisco. Our new server half-heartily apologized and removed the cheese plate off our bill but we ultimately were left confused, rushed, unwanted and hugely disappointed. (the busboys were amazing...)
Pros: big portions, large wine list
Cons: horrible rushed service....no manager on duty late night
0 out of 2 people found this review helpful
Write a review and share your thoughts with others
