08/21/09

Overpriced Japanese food

by rlajr4u

Overpriced Japanese food. Could not find the lobster in the gnocchi. Pasta was tasteless. Hamachi crudo was overpriced for four pieces of hamachi on a bed of grapefruit. Pork Belly is way better at Santa ramen in san mateo. Miso Cod was good but everyone makes it so go elsewhere. My sone's Ribeye steak was good but how can you screw up a steak? The menu looks better than it tastes. It also took 45 minutes to get the main course after the appetizers (hostess offered a round of drinks but only provided the hard drinks and forgot about the other diner's soft drinks and juices .... so thoughtless).

• Pros: good steak but I'd go to a steakhouse for steak
• Cons: took 45 minutes to get the main course served

02/06/09

Fantastic Place

by Skydive93

I ate dinner here with my boyfriend before heading to a show at the Razz Room. What a great meal! Our waiter was very attentive (and funny!) and the food was great - and you have to try the sushi. Loved it and would recommend to anyone.

11/18/07

A Hidden Gem!

by aed1127

Cuisine described as EuroJapanese...wonderful food and great service. Chef Barney Brown knows what he is doing!

The Black Cod is a signature dish, sushi was exquisite and an interesting dessert wine section. Will be back!

• Pros: validated parking, a warm respite from the white marble lobby, great food

10/12/07

Editorial Review

by Contributor

The Hotel Nikko's flagship dining room showcases a Japanese-influenced continental menu, as well as a sushi bar with domestic and Tokyo-imported fish.

08/21/07

An unpleasant experience

by nicgarnett

A very unpleasant experience because:

1. The restaurant would not honor the restaurant dot com coupon

2. The management was entirely unresponsive

3. Some of the food was inedible due to exceptionally high salt content

4. The waiter was arrogant and indefferent

We will certainly not return and would in no way recommend this restaurant.

• Pros: None
• Cons: Attitude; service; food

Response from this business

64619– October 15, 2007 at 09:44:02 PDT

This guest tried to use restaurant.com during lunch. The terms on the certificate and the website explicitly state the certificate is to be used for dinner only.

05/30/07

We feel cheated!

by oldf

We had a very bad experience at this restaurant. I was given a gift certificate by my staff for Sunday Brunch for 4. The hotel's salesperson faxed over the certificate because my birthday party was that night and the staff wanted something to give me. . I made reservations and gave the number of the certificate to the reservation clerk. Well needless to say- we had a rude awakening when they refused to take the faxed copy of the certificate. The manager and the Director of the restaurant are equally unresponsive as yet. I don't recommend such a place.

Response from this business

64619– June 04, 2007 at 16:41:09 PDT

We worked with the guest to resolve the issue but she presented a photocopy of a gift certificate from over two years ago. Hotel policy precludes us from accepting anything other than the actual gift certificate in the event of fraud. We are happy to honor the actual gift certificate once presented.

04/14/07

Average

by nan8016

I've been to Anzu a few times now. The food presentation varies from average to above average each time. Wish it would always be the same. Menu is limited. The Rock is cool, table side cooking. Price was good for quality of food. Staff was very sweet and helpfull. Nice place to go in downtown area. Ask for a seat by the window for cool downtown view.

• Pros: Service
• Cons: Ambience is simple for the price

12/28/06

Anzu is a poor choice for holiday dinners

by kellygirlsr

Christmas dinner was terrible, terrible, terrible!

What a huge disappointment and embarrassment to have taken an out-of-town guest there for dinner. To begin with, I never would have thought food would languish in a hallway. The hot entrees were of poor quality and barely warm to the touch. Some of the dishes looked as if prepared for a previous banquet (e.g, venison, mashed cauliflower, and something questionable). Furthermore, the presentation was of poor taste; the buffet looked as if it was ran-sacked by a bunch of drunk frat boys on a cruise ship.

And imagine having to cough up $55 per person! Stay away from this place.

I?ve checked Anzu?s website menu and was totally fooled by it. The presentation of the menu items was truly an example of ?it looked better on paper.? I think I?ve eaten better meals served by arthritic cafeteria women in hair nets.

• Pros: none
• Cons: poor quality food

12/20/06

Great Food.

by aapinoyoc

Anzu is a great place to dine. Even though the it was a kind of pricey the quality of the food made it worth it. I really recommend this place to those picky eaters that are looking for great food quality.

12/05/06

Sizzler does holiday buffets better

by ladykred

I had reservations for Thanksgiving Dinner. You see the nice chairs and spacious aisles in the photographs, forget it. We were seated in a room with bad banquet tables and chairs. There was barely enough room for the waitstaff to walk between the tables. There were tables for 2 jammed against a wall with no room to get out without getting the people at the next table to stand up and let you out.

There we so many people that it took 15 minutes to make it through the buffet line. By the time I got my plate and started making my way through the line, a number of the serving dishes were empty. This was 30 minutes after they opened for dinner. The person who was refilling the dishes had to make it though another narrow aisle, along with customers in line. It was a mess. This was not worth the $55 per person they charged.

To make matters worse, I had to guarantee my reservation with a credit card. We paid with my BF?s credit card. The restaurant explained the mistake by telling me that the last names are not the same, so they charged my credit card as a no show. They did this not once but TWICE. It has been a week and still no credit. I?ll have to contest it with my credit card company.

By the way...the food was good and the waitstaff was good bringing drinks and clearing plates.

• Pros: Food
• Cons: Everything else