11/15/08

They charged us 22% service charge!

by Lecasciana

I had dinner and lunch a few times at this restaurant, because I'm brazilian as most of my friends and sometimes we want to eat brazilian food, even if mediocre. But the waitresses always gave me attitude, like "if you want to eat here it has to be fast because we close at 9:30pm"! Once, we were there in a group of fourteen or so, for my friend's birthday. The drinks took forever, the food was bellow average (but that was no surprise) and when the bill came, they were charging us 22% tip! they tried to come up with excuses like it was what they charge for big parties, but we did not find that written on the menu or anywhere. They probably think big parties drink too much and don't check their bill.

• Pros: party ambiance
• Cons: service and overcharging

09/14/08

skip it

by chicarone

I've been wondering how this restaurant has stayed in business so long. Now I know. Their menu, while it sounds impressive, in reality is like a fast food version of what passes for Brazilian fare. Each overpriced dinner entree comes with the same bland side dishes and the "main" course is small, cheap, badly prepared cuts of meat or seafood. The service is poor and the "floor show" is sad. In this city of restaurants, there are many better choices.

04/27/08

Bad, Bad, Bad

by aeisner007

Caiphirinas: weak, tasteless, tiny.. but lots of ice cubes. Feijoada: hardly any meat, lots of beans....not a true dish by any means. The rave reviews reflect inexperience with authentic Brazilian food, or just plain inexperience. Avoid this place at all costs.

• Pros: interesting decor
• Cons: the food and drinks are poorly executed

11/07/07

Best Dinner Experience in San Francisco

by jwhiteca

I went to dinner at Canto do Brazil after watching their review on KQED Check Please Bay Area, and I was very impressed. My boyfriend and I had a great dinner and we ordered everything that we saw on the TV show and is was D-E-L-I-C-I-O-U-S!!! I've gone back to the restaurant about 4 more times taking other friends. You must try this place.

• Pros: reasonable prices, delicious food, strong drinks
• Cons: parking, make reservations on weekends

04/22/07

Beware.....overcharging....

by pm1980

We went their for dinner last night and unfortunately did not realiza that they had overcharged us until we reached back home. Just like the last reviewer, they added on the tip under the beverage category. Our friend who reviewed the bill did not notice this and so we added on another tip....in essence we paid them a 40% tip. The food was ok but not that great.

• Pros: Decent brazilian food
• Cons: Overcharging and bad service

11/11/06

They tried to overcharge us, and then yelled at us when confronted about it.

by rathokan

This was a terrible end to an average dinner at best, and I believe they intentionally tried to overcharge us. First of all, they automatically added in our tip, but they listed it under the "beverages" category. If we hadn't reviewed the bill, we would have tacked on our own tip and given them a lot of extra money. When we asked them to explain the charges, they apologized and told us that they "forgot" to tell us that the "beverage" charges we actually the automatic tip, and that they automatically add a 20% gratuity for show days (dancers). We thought that was a little high, but not totally out of the question, and certainly not a big point of contention all by itself. However, the math just still didn't add up, and pulling out the calculator showed that they actually added on 25% (of food and drinks) for the tip (even though they had just told us it was 20%). Also, the subtotal was off by $5.00 too. Finally, when confronted about their errors, they basically told us off very rudely and at one point resorted to yelling at us. I would definitely STAY AWAY FROM THIS PLACE!!!! They are rude and unethical, and the food wasn't that great either.

06/10/06

bad customer service

by suzy_funston

I actually like this place -- especially for lunch. You get big poritions of decent food for just a few bucks, and the fruit drinks alone are worth going for. But the service? Horrendous. I was there for dinner with a friend and there was one other small group in the entire restaurant. Our waiter sat there and chatted away with another woman who worked there. Every once in a while, they'd look over at us (waiting, expectantly, for water, menus, anything), practically roll their eyes and then return to whatever scintillating conversation they were having. I mean, hello, you've got customers here! And it was 6pm, mind you -- half an hour after they'd opened. But I was hungry, and craving Brazilian food, so I actually made the effort to flag the guy down and practically had to force him to bring us anything. It honestly infuriated me so much that i just don't think I'll ever be back -- cheap, good Brazilian food and yummy fruit drinks be damned.

• Pros: Good food, cheap prices
• Cons: HORRENDOUS service

04/10/06

Good Place

by prf

Its a good place to go with friends and have a brazilian flavor in overall. The dancers brings the Carvanal enviroment during the dinner.

• Pros: Inexpensive, Good Food, Service
• Cons: Parking

01/22/06

Awesome Food ... Awesome Service .... *****

by madhu_glen

Yesterday my wife and I had lunch @ Canto do Brasil.

The food was exceptional ... My wife loves seafood.

She had the Prawns skewers and the Grilled Halibut.

I normally stay away from seafood ... but this was outstanding...

I'll probably order these the next time I go there.

I had the grilled chicken ... This was good too.

The service was outstanding and the decor is real nice.

Makes you feel that we were someplace else (hopefully Brazil ;-)).

It's conveniently located off Market.

I want go back there again.

We live in the south bay This place was well worth the drive.

The house wine was good too.

• Pros: Decor, Food, Service

12/09/05

Love, love, love it!

by caddy25

I'm so glad we went here for dinner. We ordered a lot of food and all of it was delicious. I will definately go again. We had: Bolinho De Bacalhau, Calamari Brasileiro, Bife Acebolado, Bobó De Camarão, Muqueca De Peixe, Pernil Recheado - all very good choices. Don't forget to have some Caiprinha ... yum