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(415) 397-7000
335 Powell St
San Francisco,
CA
94102
37.7877
-122.4084
Neighborhoods: Northeast, Tenderloin
The Westin St. Francis
Last updated 9.05.09
Reviews & Ratings for The Westin St. Francis
24 reviews
What users are saying:
- Citysearch (23)
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- Around the Web (1)
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- All (24)
05/03/06
Worst servivce ever
by cattravel at Citysearch
If you are thinking of having a conference there, DON'T!! They have the worst service ever and the hotel is not well equipped. Staff members are rude and obnoxious. We had a multi day conference there and some staff members denied our guests to use the phones in business center to make local calls. There are so many other hotels in the area that are business friendly.
- Pros: location
- Cons: service, amenity
10/04/05
the WORST Westin experiece of life!
by spgtravelers at Citysearch
We are SPG members and stay at the Westin hotels all over the place. Usually, we do not experience any problems with the staff or the services. However, at the Westin St. Francis, we had the WORST experience! They couldn't get the reservation straight and tried to deny that we made a reservation when we had a confirmation print-out in our hands!!! And words can't describe adequately how rude the front desk staff and even the management. Perhaps they think that we are merely "one" customer and how they treat this one customer will not affect their business as a whole??? Well, I hope many travelers out there read this comment and take it very seriously. PLEASE do NOT stay at the Westin St. Francis! It is in good location but we will NEVER return to and we will tell all our friends and family also never to stay there.
- Pros: location
- Cons: front desk staff, incompetence staff, rude management
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