Le Pli Day Spa
Cambridge, MA 02138-5750
Phone: (617) 547-4081
03/12/2008 Posted by c1k2
I have given this spa the benefit of the doubt too many times. The first time I went I had the worst massage in my life, I would have been better off saving my $100 and buying a new outfit. The second time I had a french manicure and pedicure, the woman pricked my finger and had no idea how to get a straight white line. I had to go to the local nail salon around the corner to have my nails fixed. I also went one more time to get a brazilian waxing, when I was done the woman left the room immediately so I looked at m results and there were patches of hair left!!!! My husband bought me a spa package certificate foe Le Pli back in February because he heard it was under new management, dont let this fool you! I called to try and make an appointment the other day and they put me on hold for 15 minutes, once someone finally picked up the phone they were so rude and annoyed with me for wanting to schedule an appointment that they said they would have to call me back later. I gave them my name and phone number and asked if they would be calling back soon and the woman said yes. By 7:30 that night I decided to call them back because I waited for 4 hours, no one answered the phone though they are open until 8pm. I called back the next day and was pretty much reprimanded for seeing if my appointment was valid. The woman on the phone told me that they did call back and no one answered, though I was home all day. I dont know what to do with my $250 certificate because I refuse to ever step foot in that salon for the rest of my life. This is the perfect place to go if you would like to fell unimportant and unrelaxed. I would not recomend this salon to my worst enemy! If you are looking for a excellent salon in the square SASHA on the outskirts of the square on you way toward central square is the best. Every time I call to schedule an appointment they are very helpful and pleasant and when you walk in the door you are greeted by a happy smiling face,its excellent.
Cons: Everything
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