501 Jones St, San Francisco, CA | Map it
94102 37.785900 -122.413101(415) 673-1921 | View Website
Overrated comes to mind. Wow I could not be more disappoint in Bourbon & Branch. The drinks were delicious, the and the waitress was great, but their rules were atrocious and their doorman should be shot. We were here for my friend’s birthday and the hostess actually had the audacity to tell us we were being too loud. We had the entire upstairs to ourselves, and trust me, we weren’t being loud at all. We were just laughing. I didn’t know fun came to die here. After that it completely killed our mood, so we decided to leave. Then when I was outside hailing a cab, their doorman asked me if I needed help getting a taxi. He proceeded to get me a cab which I thought was nice. When I got into the taxi he told the cab driver not to drive away because “she is about to give me a tip.” I stared at him completely baffled and he proceeded to tell me he only works off tip. I lied and said I didn’t have any cash. GUESS WHAT JERK, NO ONE ASKED YOU TO HELP ME. I was getting my own cab before you OFFERED to help me. I will NEVER come back to this place again.…
Full of Fine Spirits..... So I kept hearing about this secretive bar in San Francisco & decided to search it out. I do like a well made drink and have no qualms with sending back a poorly made one. Don't think this will ever be a problem here. If you want to relive a time where "speaking easy" to order a drink was a must, this is a beautifully hidden location. What was crazy is I pass this Tenderloin location ALL THE TIME & never even took a double take. We were seated immediately after entering & given time to take in the 1920's decor before a neatly dressed waitress quietly approached to explain specials of the evening.To be fair I ordered something I normally do, sidecar my way(w/ makers mark bourbon). It did not have a sugared rim, since I guess back in the 20's it would not be made that way. The waitress did tell me that classic is w/ brandy. I later, had it classic style & enjoyed it also. They do take pride in their mixology. My guest had a very refreshing tequila concoction that was the special & went back to try an eggy drink from their extensive menu. They were both great sippers. If you are a drunk, this is not the place for you. You come hear to chat quietly, sip a neatly made drink & think about would you have survived the prohibition w/out these little hidden dispensaries. I think a lite food pairing would have given it 5 stars.…
Lofty Price For Lush Drinks. You really attend this modern-day speakeasy for the experience, and not the so-so drinks. Make a reservation (or just know the nightly password), ring the bell, and enter the unsuspecting luxury lounge. Sip pricey cocktails in the library or the main bar, and take amusement that most people have no idea this sign-less location is an extravagant '20s throwback (and I guess that's more than half the fun). Be fully prepared to drop a few dollars to have a good time at this place.…
Good luck calling through.
Tried getting through on the phone for a week for reservations, left several messages as prompted, and no one called me back. That's fine - finally got through on a Thursday night, and was asked to
hold. No problem. Genius left me on hold for about 15 minutes, so I hung up to call back - they never picked up the line, so it was BUSY THE WHOLE NIGHT. Who doesn't have call waiting????
The brain trust there will not be seeing my money. There's nothing more frustrating than calling and hearing a busy signal. Lame.
I've been there several times before - the drinks can be good if you know what you're ordering. Neighborhood is sketchy, but hey - it's SF. Pretentious self-important staff should take a customer service academy lesson.…
Great place if you know the password. Cool 1920's throwback. Great place to take a date or the wife.
Nice drinks but rude staff.
Love the quirky drinks and the decor.. unfortunately when I organized a group of friends to go there for a birthday one year, they would not seat us at neighboring booths, continually asked us to be
quiet, and took FOREVER to serve drinks.
Maybe this is place is best experienced with one or two friends on a night where you don't have much to talk about…
FANTASTIC off the beaten path bar with hard-to-find menu. Small Batch lovers unite! This is a fantastic bar and a welcome change to the standard going out location. So go online, make a reservation and get a password. You'll go back again and again, this place never gets old!…
Better Know The Password. This is the kind of bar that you exists, but you've just never actually been to it. If you can find the password, make sure to stop by. B&B serves up drinks that are so fresh you'll remember what they tasted like a week later. Seriously.…
Proper Drinks, Elegant Atmosphere.. I think Boourbon and Branch is superb. Old skool style meets proper cocktails. The way they were intened.
poor service even before we arrived. I made a reservation for six via the online form (since B&B doesn' t publish a phone # for reservations) and almost immediately received a confirmation. A couple days before the date I wanted to update the group to 8 and filled out another form. By the day of the reservation I hadn't heard back, so I called and spoke with Kayla (found the number on my inital reservation confirmation). She explained that tables only seat six max and the larger tables were all booked, so I couldn't increase the reservation. When I tried to explain my frustration that no one had responded to my second request, her answer was not an apology but "we're a high volume establishment". She was not in the least bit apologetic, and told me she wouldn't listen to my frustration but would either cancel my reservation or hang up on me! I never swore or did anything to offend her personally. I understand its hard to get a last minute reservation in SF, but when you (1) provide only the web as a way to make initial reservations (2) don't respond to the requests and (3) act snobby when guests express frustrations because your too busy to be concerned with them, this reveals extremely poor customer service skills!…
