B2 Perfection Auto Body

05/27/2008 Posted by vallj

There is a reason why every one of the reviews I've read have given B2 Perfection Auto Body 5 STARS. I chose them based on reviews I read on several different body shops. I was not disappointed, and after talking with (Owner) Brad, I didn't need another opinion. My BMW was somehow damaged in the front--nothing major, but enough to upset me because I do take very good care of my car. I just wanted my car back the way it was. Instead, they gave me my car back MUCH better then new, on time and on budget. The car is so perfect I'm almost afraid to drive it. BUT, Brad said to bring it back in 2 months and he'd detail it again--on him. Now that's customer service!

Pros: customer service, honesty, integrity, friendliness, price...

Cons: none

05/18/2008 Posted by Joe5000

Brad and the team are the very best in auto body service and repair. Brad really wants your business and it is obvious in his top of the line customer service, auto body repair perfection, and significant cost savings! I drove the front bumper of my parent's car over a cement-parking block and there was also stone damage over the complete front end of my car from getting caught behind a big truck dropping stones. Brad helped me with both damages. Brad exceeded all of my expectations, including the very best customer service that I have ever received! I am a graduate student with an internship. I have a tight schedule and an equally tight budget. Brad worked with the insurance company and rental car company, and made everything easy for me. After the repair, the car looked so great that I asked Brad to help me keep it that way. I see Brad every couple weeks to detail my car to keep it looking and driving like brand new while accommodating my full schedule and limited budget!

05/15/2008 Posted by TristanL

My car (Prius) had a severe dent in the front fender, with a lot of paint transfer. Tim, our estimator, gave us several options, including replacement or repair of the old bumper. We chose repair (for half the price of replacement) and I was very impressed with the result. The job was done ahead of schedule, and unless you look carefully you would never be able to tell anything ever happened. The surface of the bumper is shiny and smooth. These guys are real perfectionists - not only did they stay late to get the job done, but they even cleaned the car, inside and out. I asked about some rock scrapes (unrelated to the bumper), and they not only gave me a small container of touch-up paint, but demonstrated how to use it by touching up the scrapes, for free! Tim or Brad were both friendly, knowledgeable and helpful, but the receptionist did not seem particularly interested in helping and gave us some bad info. So stick with it until you can talk to one of the other people - these guys are worth it!

Pros: good price, fast, good quality, flexible, friendly

Cons: receptionist unhelpful

02/10/2008 Posted by ahlpaca

After getting into an accident with my old Toyota Camry, I was faced with a difficult decision of paying out of my pocket more money into a vehicle that wasn't worth the potential repair cost. Brad, one of the two owners of B2 Perfection, took one look at my car and understood my situation immediately without my needing to say so. He patiently looked up and wrote out three separate tiers of estimates - each at a different price range and level of repair. Not being able to justify to myself the price of a complete restoration, I opted for the lowest priced tier, which Brad described to me as them doing their best job at pulling the metal back into place to have the car legally drivable - but no paint and minimal replacing of parts. I agreed to this and envisioned a repair where it's roughly in the shape of a car, but badly scuffed and unattractive. Well not only does B2 have some of the most courteous and professional service that I've ever received from any bodyshop, they apparently employ some amazingly competent repair technicians. The "legally drivable" repair job looks fantastic - you can hardly tell from a distance that anything has happened to the car at all and up close, there's but minimal scuff visible. After seeing the results, I was extremely impressed and relieved with my decision to repair the car. I highly recommend B2 - their service is courteous and professional and their bodywork is highly competent. For me, they'll be my first point of contact for any repairs in the future.

Pros: Courteous and professional staff, extremely competent bodywork.

Cons: None.

12/20/2007 Posted by eric408

I love my car so getting into an accident ruined my day. After doing some research for "the best" auto body shop in town, I came across B2. I spent some time reading reviews and thought to myself can this place really be as great as it is made out to be. The answer to my question was yes. I couldn't have asked for better customer service which came from the entire staff to their unbeatable prices. After talking to Brad at the shop, my ruined day wasn't so ruined after all. Aside from the bodywork that needed to be done from the accident, I had a list of additional things I wanted done to the car. From some custom work to painting a bumper, the end results were perfect. My car is brand new again, thank you B2.

Pros: Perfection

12/02/2007 Posted by karim72h

These guys go out of their way to make you happy. The customer service is the best I've ever seen. Brad's attention to detail is incredible, and perfection is his business. The driver's side wheel well of my Ford Mustang was dented from an accident, and the other party had Mercury Insurance. Mercury covered everything with no deductible, and I paid an extra amount for additional work. Now it looks brand new. I strongly recommend B2!!

Pros: Professionalism, Top-tier work, Great customer service

Cons: I'm usually very picky, but I could find none

12/01/2007 Posted by shlmathew

B2 Perfection is one of the best body shop center in the bay area for 2 main reason: 1) They understand the customers and help them in the way they want 2) The professional work they do My brand new car had a major collision and they fix the car (even better than brand new) with limited span of time. Time is important and they value that....There rates are very reasonable compare to the firey rates of the other body shops especially in the bay area........They give 1 year warranty after the work they have done.........what else do we want........ B2 perfection rocks

11/30/2007 Posted by vbathula

I got my MDX repaired before this ThanksGiving weeekend and I am so Happy I chose this one after shopping few near by shops. From the receptionist (Angelina) to Owners B2(Brad and Bill) are very honest. Brad explained me the work it requires to fix my vehicle, gave a detailed quote with possible additional costs. Second morning he called me and told that the additional costs are not required. Third day he called me again to let me know that vehicle will be ready to pick up by 2:00 PM. When I picked up, it was in excellent condition. Paint work is so perfect, possibly no one can tell that it was repaired. Brad handedover me a waranty certificate and told me to come back for any minor issue with their work. I recommended this shop to my collegue and she was surprised to see so many good reviews about auto shop.

Pros: Honesty, Service, excellent work

10/28/2007 Posted by missem215

My car got keyed... And when I took my car in to get looked at by Brad, he guaranteed that he would my my car look brand new, better than when it just came out of the dealership. Thats just what he did! B2 Perfection did and awesome job! I would recommend them to anyone who is looking for a top of the line body shop! Thank you Brad and Team! Emilie Antuzzi

Pros: Excelent customer service! Great auto body expertness!

10/12/2007 Posted by abhi001

I got my BMW Z4 fixed at B2. My experience was outstanding from getting estimate till the job was finished. They had to replace my bumper and did a fabulous job on paint matching etc. Their rates were very competitive. They finished the job on time. I dealt with Brad and I couldn’t be happier (extra customer oriented). They did extra detailing on car and made car look like brand new. I will highly recommend B2.

Pros: Professionalism

Cons: Busy people