Think Escape
San Francisco, CA 94105
Phone: (800) 823-7249
11/27/2007 Posted by moonchyld1
If I could give this company negative stars I would. The driver was 3 hours late causing us to have to skip the first 2 stops on the agenda for the night. The driver did not leave San Mateo until he was already over an hour late, & the pick up was in Hayward. He was unprepared & did not have directions to the pick up & my friend's dad had to leave his home at 11pm in order to meet the driver to show him how to get the the house since he didn't speak English &couldn't understand the directions. I mean seriously WTF?! If your job is to drive, in the very least you should have the directions ahead of time. We didn't get to the club (not 2-3 as promised) until 12:30.Then the driver claimed it was ILLEGAL for him to drop us off in front of the club-or even on the same street. If i wanted to walk 2.5 blocks through the TL to get to the club & back to the bus I would have driven myself. In all my years of living in San Francisco I've never heard of it being illegal for a vehicle to offload or pick up it's passengers in front of a club. We get everyone back on the bus &due to the drinks flowing &some very upset girls who felt like they didn't get what they paid for-fighting broke out & the night ended with the bride to be in hysterics crying the whole way home. Talk about ruining what should have been a special evening. Unless your idea of a good time is spending the whole drive home trying to calm down &comfort your friend who should have had a fun & memorable night-I would stay FAR FAR AWAY from this company. But at the end of the day even getting my money back won't change the fact that my friend will always remember her bachelorette party being a complete disaster that ended in fighting & hysterics. You don't get a do-over on that night &it's really unfortunate that this unorganized &unprofessional company will be able to continue to operate their fly by night crappy service.
Pros: none
Cons: late, scary driving, unprepared, unprofessional service
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