American Male Salon
Mountain View, CA 94040
Phone: (650) 941-9994
07/02/2007 Posted by dktownsend
Great haircut, great products & very friendly & knowledgeable staff, but.... AM markets themselves as an extraordinary salon catering to men (& serving micro brews...cool concept); however, upon arrivel I was offered a "water or soda". I thought to myself, that's strange, all of the editorials I read mentioned something like, "guests are greeted with a micro beer". I have constant access to bottled water, juice & soda at my office, the gym and at home...so why would I or any other guest want more "water or soda"? I didn't want to say, "hey where's my beer", so I just sat there in the lobby comtemplating and reconciling my expectations with the PR campaign. No hard feelings AM... I will be back, but please correct the leaks to the on-line press or let your receptionist know that when a customer walks in, you offer them a cold one.
Pros: AM listens & delivers personal service
Cons: Didn't seem very unique to justify a 300% increase in the costs of a haricut
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