Remington Moving and Storage
San Francisco, CA 94103
Phone: (408) 451-9811
07/06/2007 Posted by nimafayazmanesh
We hired Remington to move from a one bedroom apartment in San Francisco to Fresno, California. Overall, we were dissatisfied with Remington's service: their quote was inaccurate, the movers showed up two hours late, and they had not bothered to look up driving directions. Remington's quote of $800 to $900 included two hours of loading time, 45 minutes to unload, and six to seven hours for the 190 mile drive from SF to Fresno and back. But, instead of arriving between 9 and 10 am as scheduled, the movers showed up at 11:50 am. After the movers had seen the apartment, I asked them if the total cost would be in line with their quote; I was assured that it would be. However, the movers took longer than they said they would. At the end of the day, we were handed a bill for $1,141, which included three hours of loading time, one hour to unload, and nine hours round trip for a drive that normally takes three hours each way. We went with Remington because their quote of $800 to $900 was several hundred dollars less than their competitors. However, Remington pulled a bait and switch, billing us for $1,141, around one-third higher than their quote. To add insult to injury, when we called Remington to discuss the situation, they never called us back.
Cons: Quote was inaccurate
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