Xantrion Incorporated
Oakland, CA 94612
Phone: (510) 272-4701
Ratings & Reviews Summary for Xantrion Incorporated
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User Reviews for Xantrion Incorporated
05/11/2008 Posted by shellyhoward
Our firm had tried hiring people in house for years. The problem was that the one good guy got bored and left and then we had a guy who had no idea what they were doing caused more problems than he solved - he wanted to do everything the underdog way, linux, staroffice etc. I'm the office manager so I ended up handling the mess. After we couldn't send bills for a week I finally convinced the owner to let me find a consulting firm to work with. I interviewed 5 different Bay Area firms and chose Xantrion on the strength of their references and the fact that their contract had the fewest limitations - that is they took the most responsibility of anyone I talked to for thier work. I have been completely happy, things work, I don't get complaints like I used to, and I feel like I got what was promised, they don't nickel and dime you.
Pros: Deliver on their promises
Cons: They don't do phones yet - I wish they did
03/20/2008 Posted by JohnBaker942
We had gotten along ok as a business during our first couple of years but as we grew we found that we needed professional help - the last straw was when we spent - well lets just say it was way too much - on a guy who was a friend of a friend moonlighting from his day job - we got something that was way overbuilt, way too complicated and unreliable to boot. I found these guys through a business roundtable I belong to and it went just like you would hope. They did an assessment, presented a clean project and long term road map which we agreed to and then they executed as promised - on time on budget and great service since then.
Pros: got everything I hoped for
Cons: none
09/24/2007 Posted by kcunningham84
We had constant mystery problems with our systems, our former IT providers were always in "firefighting mode", somehow they never managed to get ahead of the game despite a continuous stream of expensive bills for "after hours" and emergency service. I called Xantrion after a friend at the Oakland Zoo (who also use them) gave me their name. They did an assessment of our network and recommended some changes which we had them make - these were farily pricy but you get what you pay for and I have to say we have not had problems since. We signed a support contract with them and have been happy with their service.
Pros: Great service
Cons: none
08/26/2007 Posted by jjweathers
These folks were referred to us by another accounting firm. They really know their stuff and are easy to work with. We are never down, we can get help right away when we need it. Really I can't say enough, things just work, we pay a fixed price and get all you can eat service, nights and weekends included. Highly recommended.
Pros: Awesome service
1 out of 1 people found this review helpful
09/11/2004 Posted by sonyturbo
After struggling for months with our former consultants we called these folks on a recommendation. They solved the problems we had been having with our mail server in short order and provided service the same day we called. These guys are the most courteous and knowledgeable IT consultants we have worked with.
Pros: Knowledgeable, Friendly, responsive
2 out of 2 people found this review helpful
