Ferry Plaza Wine Merchant
San Francisco, CA 94105
Phone: (415) 391-9400
05/08/2006 Posted by bstrader
I've been here numerous times, love the location and atmosphere, but on almost every occasion I've had terrible service. Some servers have a slight attitude, but the main reason behind it seems to be poor management. No matter what size crowd they have, they are consistently understaffed by 1-2 servers. It's such a simple fix I'm surprised they haven't corrected the problem already. Also, it would be quite helpful if the wine menu actually had an actual description of the wine's flavor in addition to the 600 year history of the vineyard and its owners.
Pros: Atmosphere
Cons: Poor Service, Understaffed
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