Alexander G.
San Francisco, CA 94121
Phone: (415) 876-4688
06/16/2007 Posted by gryphon43852
After going to the no.2 pick on this list for a color, and having my wishes ignored, over ruled, my scalp burned (scabs), I walked out, went home and looked in the mirror. I HATED MY HAIR, it was everything I didn't want. The owner's words to me after it was done, were "Paris Hilton, look out" !!! Totally freaked out, I called Alex G, on Friday and told them that my hair was a disaster and could they help. They made an apt the next day, a Saturday. I saw Jen, who sat down and actually said, "the only thing that matters is what YOU want. I don't live with your face, you do. Tell me what you want, and I will do my best". She explained that she would only advise me not to do something ONLY if she thought it would be a complete disaster, but ultimately my hair was my choice. What a concept. I thought my scalp was pink because of the color, but she discovered how raw it was. She was very concerned that further color might hurt my scalp and so we proceeded extremely cautiously. She was very careful and gentle. My hair went from a pink- apricot to the platinum I wanted in the first place. She was kind, thoughtful and caring. Completely professional, never said a bad word about the previous stylist, what respect she showed. My hair looks utterly fantastic. I thanked her a dozen times and then called again on the way home to thank her again. I will very happily drive from Berkeley to the other side of the world, the Richmond, to see her regularly. And the salon was peaceful, and relaxed. It was busy but the atmosphere was calm. Fantastic salon. I give Alex G. the highest recommendaton.
Pros: Beyond excellent service.
Cons: none
Write a review and share your thoughts with others
