08/03/07

I agree awful!!

by minniec

The environment is great but I asked them to redo parts of my french manicure that didn't look right and all the lady kept on saying was that it is ok. I felt that they were rushing my service since it was crowded.

• Cons: Sloppy job due to people waiting; staff didn't pay attention to my needs

03/30/07

Make a reservation!

by lambchops

This place has great massage chairs (at least 5) and tables to do manicures. The music they play is calm and soothing. You'll be better off making a reservation before going though, since it can get pretty crowded. The service will be extremely poor when a lot of people are coming in. They want to get to everyone and will slack off on your nails. They missed all the corners of my nails..... I would only go back for a pedicure where you can't see their terrible, rushed quality or for their wonderful chairs. I paid $37 for a french manicure/pedicure. I should have said something, but i thought not tipping the woman was a sign.

• Pros: reservations, great chairs, selection of colors, relaxing
• Cons: crowded, sloppy when rushed

06/21/06

The best nail spa in San Francisco!

by betty8271

I've been going to this spa for two years and I love it! I don't understand why the review before mines was negative because this place is great. I've tried many nail spas before and this one is the best. If you do go make an appointment and request for Tracy. She's the owner of the spa and is very talented. If you want a french manicure she is the person to go to. This place also had a spa lounge a block away and it is a fabulous place to get facials and massages. Linda is the person that does the facials and she is amzing! I go there every week so I know what I'm talking about. Go to this nail spa!!!

03/20/06

Disappointed

by cynfong

A girlfriend recommended this place so I decided to go several days before my wedding. When they did an acrylic nail on me, the lady was rough and to top it off, there were a bunch of airbubbles in my nail! I complained to management and the lady who did my nail told me it was "like that". I told her that the ones I have seen done by friends don't have all these "bubbles" in the nail. The management told another person to redo it again for me but I was disappointed. Also, my nails were in pain since they had to take off the first layer or acrylic. Management didn't do much to compensate what was done to me

• Cons: rude staff

Editorial Review

by Contributor

This West Portal beauty salon offers manicures, pedicures, waxing, face and body facials, massages and spa packages.