San Francisco Other Cities

Welcome to Citysearch!

Click around for recommendations and reviews of restaurants , spas , shopping , hotels and tons of other great things to do near you.
 | close

Best of Citysearch

San Francisco Look Hot, Feel Good 2008

More

Vote Sponsored By

Osha Thai Restaurant

819 Valencia St
San Francisco, CA 94110
Phone: (415) 826-7738
Great DISAPPOINTMENT
1 Star Rating: Not Recommended

07/20/2007 Posted by jc415

I have never felt so disrespected by any server after coming to this place. My partner and I ordered a simple entree which took so long. The server never came to serve us water, neither he hesitate to give us re-fill. By the time the food came, it was cold. I kindly ask the waiter to replace it but instead he said, "I can put it in a microwave" . I was not going to pay for a microwaved food. He look at us with disgust, and he never came back to make sure that we are satisfied. I respect all the servers, i thought that it is such a noble job but also this specific waiter should keep in mind that they play a crucial role. Im deeply saddened by this experience, I hope that the owner/manager would pay attention to the service that they present. It is not just about the quality of the food but also with the service.

Pros: modern interior design

Cons: service

0 out of 1 people found this review helpful

Response from this business

Surprised, yet tentative.
Posted on 09/10/2007
As much as I enjoy the idea that one is able to express their opinion, I am tentative on this particular experience. From reading this review, I will assume that this occurred during lunch, when we have a lighter staff in comparison to dinner staff. As many of our patrons can attest, it can be busy at Valencia location at the lunch hour, but despite this, we are still fast. Water is always served after seating. If the restaurant is "packed" the manager will fill-in at any position needed from busser to server, (she was promoted from being a server for 3 years). Food is NEVER MICROWAVED, we are not a fast food restaurant with heat lamps either. My servers understand that they represent the restaurant, the ownership and the management because they are the point of contact. Nonetheless, the author of this review may contact myself, Derek Sho, general manager at contact@oshathai.com so that I may address this experience with them directly.

Write a review and share your thoughts with others

Editor's Review

The spunky sibling of the Tenderloin noodle joint invades the Mission with hip design and low-priced Thai fare.  See the full editorial review.

Insider Tips

When to Go

This is a rare neighborhood spot for late-night eats, open till midnight every night.

More Insider Tips

Restaurant Information

Parking

  • Street

Hours

  • Daily 11am-12am

Payment Types

  • Visa
  • MasterCard

Cuisines

  • Vegetarian

Amenities

  • Late Night Dining

Recognition for Osha Thai Restaurant

2004 Audience Winner - Thai Food

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: