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Osha Thai Restaurant

819 Valencia St
San Francisco, CA 94110
Phone: (415) 826-7738

Ratings & Reviews Summary for Osha Thai Restaurant

What Users are Saying:

  • Prompt seating
  • Make reservations
  • Romantic
5 Star Rating
 
(18 reviews)
4 Star Rating
 
(3 reviews)
3 Star Rating
 
(6 reviews)
2 Star Rating
 
(6 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for Osha Thai Restaurant

Citysearch (34), Judy's Book (2), All (36)

1 Star Rating: Not Recommended

04/17/2008 Posted by sflocalguy

I went to Osha with a group of friends to celebrate a birhtday. The food was good, but the service was very bad. The waitress served us the wrong dish and then charged us for it. Part of going out is the service. This is not a cheap restaurant, so no one needs this kind of behavior from a server. There are much better restaurants in ths part of the city with good service. I recommend going to them and NOT to Osha.

Pros: Food is good

Cons: Horrible service - go to another restaurant

Response from this business

www.oshathai.com
Posted on 06/08/2008
We make every concerted effort to accomodate our customers. From the review of your comment concerning the Valencia location, you are upset with the fact that you received one wrong dish and were charged for it. The manager of this location is excellent at detail. If you did not order the dish, simply informing the waitstaff that it was the incorrect dish would have mediated the situation. The manager and myself believe in the motto, "the customer is always right". The principle of our business besides are food, (which you found good) is to accomodate the customer and make them feel as if the meal was served at their home. I am skeptical that one of our servers would blantantly ignore a misorder and charge you for it, for it is a simple cancellation with manager approval. Despite your dissatisfaction with ONE dish, we apologize at not meeting your expectations of service. Have a wonderful day. GM - Osha Thai Restaurants
1 Star Rating: Not Recommended

07/20/2007 Posted by jc415

I have never felt so disrespected by any server after coming to this place. My partner and I ordered a simple entree which took so long. The server never came to serve us water, neither he hesitate to give us re-fill. By the time the food came, it was cold. I kindly ask the waiter to replace it but instead he said, "I can put it in a microwave" . I was not going to pay for a microwaved food. He look at us with disgust, and he never came back to make sure that we are satisfied. I respect all the servers, i thought that it is such a noble job but also this specific waiter should keep in mind that they play a crucial role. Im deeply saddened by this experience, I hope that the owner/manager would pay attention to the service that they present. It is not just about the quality of the food but also with the service.

Pros: modern interior design

Cons: service

0 out of 1 people found this review helpful

Response from this business

Surprised, yet tentative.
Posted on 09/10/2007
As much as I enjoy the idea that one is able to express their opinion, I am tentative on this particular experience. From reading this review, I will assume that this occurred during lunch, when we have a lighter staff in comparison to dinner staff. As many of our patrons can attest, it can be busy at Valencia location at the lunch hour, but despite this, we are still fast. Water is always served after seating. If the restaurant is "packed" the manager will fill-in at any position needed from busser to server, (she was promoted from being a server for 3 years). Food is NEVER MICROWAVED, we are not a fast food restaurant with heat lamps either. My servers understand that they represent the restaurant, the ownership and the management because they are the point of contact. Nonetheless, the author of this review may contact myself, Derek Sho, general manager at contact@oshathai.com so that I may address this experience with them directly.
5 Star Rating: Highly Recommended

06/23/2007 Posted by newguysfo

This is a simple review. My whole Office loves this place. We went for lunch together and every body was happy with the food, service, quantity, ambience etc. Each of us then went back individually and still love it. So, I recommend OSHA for Lunch, it's five star. I don't know anything about dinner.

Pros: recommending the lunchtime service

Cons: hard to find parking

4 Star Rating: Recommended

11/23/2006 Posted by ls04

The pad see you is my favorite dish here. Most of the items on the menu can be ordered vegetarian which is nice. I like the atmosphere and decor,. There is usually a bit of a wait (not too bad though).

5 Star Rating: Highly Recommended

09/28/2006 Posted by korkyboswell

I love the food at this place - and they deliver! It's a simple system they have of ordering a sauce style and then adding shrimp, chicken or tofu and that's why the food comes out of the kitchen fresh and vibrant. The seating is a little uncomfortable and the music can be a bit too loud for older adults to feel relaxed here - ie, it can seem a little 'clubby' - but those fresh rolls and tofu satay make up for all of that! Mmmmmm.

Pros: Great food and mirin cocktails

Cons: Music can be loud sometimes

3 Star Rating: Average

07/30/2006 Posted by justineelise

I normally love this place, but I realized today that never order take out or try to get delivery. They make you talk to 5 different people and 15 minutes later they finally take your order. My best advice is come here for the take out. The food has gotten more pricey in the last year and the portion has mean while remained the same. And the seats are so uncomfortable. But the food...AHHH THE FOOD! Is amazing. I always get the Brown Rice Claypot and BBQ Chicken over fried Rice. Those are my life staples. So get take out. It's fast and easy especially if you have some driving so you can double park and run in. Take out takes no more than 3 minutes from the time they say your food is ready. Takeout...It just makes the most sense.

Pros: Takeout, Great Thai Food

Cons: Limited Delivery, Uncomfortble seating, Crowded

5 Star Rating: Highly Recommended

07/20/2006 Posted by meredithgood

My two girlfriends and I accidentally found Osha while walking around on Valencia, and we lucked out! The service was incredibly fast, the food was amazing, and our waitress was the most attentive I've had in a long time. Def go.

Pros: service, atmosphere

Cons: grungy neighborhood if you're not into that

5 Star Rating: Highly Recommended

05/14/2006 Posted by flyerno12

My group of 9 had a 7:30 reservation on a Friday night and were seated promptly. The food was awesome, especially the soups. The ambience is modern, but also warm. The prices were very reasonable. Plus there is a cool Irish bar right next door called "The Phoenix".

Pros: Food, Scene

Cons: Can get crowded

5 Star Rating: Highly Recommended

02/03/2006 Posted by promesf

these guys serve very good Thai food, fast and at good prices. i go to the Geary location, as its on my way home. since i generally do take-out orders, they mostly have it ready in 15mins. i love their thai fried rice w/ chkn, yellow curry w/ chkn, and tom ka seafood soup. and they are open really late!

Pros: good food, fast, open late

5 Star Rating: Highly Recommended

12/06/2005 Posted by arptro

This isn't simply the same Geary Osha food at higher prices. I loved the Geary location and was hesitant, but decided to give this location a try. It didn't disappoint. Great decor. Food is a bit more expensive but they also have diferent offerings. At 11:15PM on a Sun night the food the fresh and each ingredient distinctly added to the dish.

Editor's Review

The spunky sibling of the Tenderloin noodle joint invades the Mission with hip design and low-priced Thai fare.  See the full editorial review.

Insider Tips

When to Go

This is a rare neighborhood spot for late-night eats, open till midnight every night.

More Insider Tips

Restaurant Information

Parking

  • Street

Hours

  • Daily 11am-12am

Cuisines

  • Vegetarian

Payment Types

  • MasterCard
  • Visa

Amenities

  • Late Night Dining

Recognition for Osha Thai Restaurant

2004 Audience Winner - Thai Food

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