07/31/09

Replace the maitre d'

by remarkable1

We arrived early around 5:30pm, with the exception of the regulars at the bar, the place was completely emply. Nevertheless the snooty maitre d' gave us a hefty dose of attitude for not having a reservation. Thankfully the waitress was wonderful and the food delicious. The loud overconfident maitre d' annoying presence was a constant distraction to what might otherwise have been a pleasant experience.

• Pros: Delicious Food
• Cons: Miniscule portions, rude host

10/29/07

Yummy!

by mluerra

We finally tried this restaurant this past weekend, and were glad we did. The space is really beautiful, and the food was amazing. We sat upstairs, which is very nice, as it's like a little mini lounge in itself. We started off with the mac and cheese, which is some of the best I've had. For entrees, I had the halibut, and my husband had the rib eye, both of which were delicious! We caught a glimpse of the mini burgers and the pizza at another table, so we'll definitely be back to try those as well! Definitely go to this oasis in the Haight.

• Pros: Food, Service, Ambiance
• Cons: None

07/19/07

great restaurant

by fdc4

As a restaurant owner, i dont get the negative reviews on hosts in general. They have the most thankless job in the restaurant. If customers are not sat at once or offered a free drink they are hostile. People get a GRIP

they are juggleing several things at once, they have to deal with the guests that are seated , the guests that are arriving and the flow of the entire place. RNM is a small place and I have seen Robert do the best juggling act in the business. People are late and have NO reguard for the next guests. If you went to the hair dresser and you were 30 minutes late they would send you home, why restaurants dont practice this is just plain silly. We accomodate thats our business.

RNM is a great place .The food is wonderful, the room exciting, the service excellent.

People need to be more postive, it just seems we all look for the negative, if its not the host, then its the servers, if its not the servers then its the bartenders, if its, you get the point, for some people its always something. To those people STAY HOME and make yourselfs MISERABLE.

Dine out have fun , ENJOY.

RNM is one of the best

06/06/07

Unpleaseant Host at RNM

by jonfoody

The maitre'd at RNM is responsible for the WORST restaurant experience of my life!

My experience at RNM has left me wondering if a business actually benefits from having an individuals (maitre'd) personality like his so closely associated with it. Oh well, there are plenty of late adapters and suburbanites just discovering RNM to give it acceptable reviews for the foreseeable future.

Read the countless other negative reviews on him and learn that I am not the first person to have a horriying experience and definitely not the last.

05/30/07

don't be frightened by the prospect of small plates

by ramondasilva

I brought my parents here on recomendation from a colleague, having never visited before. We each had a glass of the house cabernet, which was very good - I'm sorry that I cannot recall the name. The food was all beautifully prepared and garnished. The charcuterie was a nice start, a selection of spiced meats and pate', the pizza was crisp and a nice item to share, and the main dishes were all satisfying, both in preparation and in portion size. Some people might think the portions area little small, but to me they were just right. This is not a restaurant where you "super-size" menu items. My parents both enjoyed it, though my father is a little on the old fasioned side and prefers more traditional decorations. My only complaint was that the room is very loud, and like everyone around us we needed to raise our voices to hold conversation. I will certainly go back, but will do so early in the week when I would guess they are less busy.

04/21/07

great host

by willpitt

I have had dinner at rnm several times and just wanted to give a shout out to the wonderful host Robert,

he is just fabulous. The food is fantastic too.Cant wait to go back.THANKS

• Pros: great great great restaurant
• Cons: none

01/08/07

A Disappointing Birthday Dinner

by uncommonusername

For a good friend's birthday party we chose RNM for its ambiance, specifically its informal seating upstairs where a group of about 8 of us could lounge in couches and comfy chairs around one coffee table. When we got there we were told we could not sit at the table and chairs we had reserved but had to sit at a less desirable nearby table. Our new table placed us in the line of stairway traffic and a very chilly AC breeze but also subjected us to a Shrek movie playing on a big screen right above our eyes. Not the mellow ambiance we were looking for. They eventually allowed us to move to the spot we had reserved. We also had to pay a fee ($20 if I remember correctly) just to bring our own birthday cake into the restaurant plus $2 per slice to have them cut it. These experiences eclipsed the food, which was rather tasty.

• Pros: tasty food
• Cons: attitude, cake fee, and EXPENSIVE

12/31/06

ABSOLUTELY WONDERFUL!!!

by turakian

We dined at RNM last night and had an amazing experience. The host was warm and friendly, the service was kind and attentive, but most of all the food was to die for. From the grilled hearts of romaine and the steak tartare appetizers to the wild mushroom pizza with fontina cheese and ribeye steak, all of it was spectacular!!! Oh and don't miss the bread pudding for dessert. It was so nice to find a restaurant get top marks on all key elements from customer service to wonderful food. We cannot wait to go back!! Thanks RNM for making our night!!!

• Pros: Great Service, Fantastic Food!!!!
• Cons: NONE!!!!!!!!

12/28/06

DO NOT ORGANIZE your birthday dinner at RNM!!!! (Unless you want to get RIPPED OFF!!!)

by caln8v

Remember when you made the mistake of dating that attractive person, who secretly has a bipolar disorder?

That person is back as a restaurant, as RNM.

Sure, for your romantic dinner, RNM is sweet, generous, kind, beautiful and loving.

But then, one day you plan your friend's birthday party and RNM is RIPPING YOU OFF...and pulling greenbacks from your wallet and purse between verses of "Happy Birthday."

Check it out...

They charge you for corkage fees -- $20 per bottle

They charge you for 'dessert fees' -- $5.00 per person, yes, for the right to pass out my wife's cupcakes

Then, hold you for 20% service fee.

Unless you really want to ask your buddies and friends to cough up an extra $30.00 per person for the "right" to bring a large group to their restaurant, think again....Go to one of San Francisco's finer restaurants that actually want your business.

Do RNM a favor, and tell them they need therapy, big-time!...and maybe some meds, too.

Thanks for listening.

• Pros: Nice for small group dinner or a solo bite at the bar
• Cons: RIPS YOU OFF FOR GROUP EVENTS and BIRTHDAY PARTIES!!!!!

12/01/06

Sublime small-plates decadence--with a spark of downtown glamour.

by Contributor

The Scene
Oscar Wilde's fantasy pantry meets Studio 54. Savvy diners will feel a wave of manufactured nostalgia as they pass through giant beaded curtains into a space station-like anteroom lined with velvety details and crowned with a jaw-dropping chandelier. As befits an aspiring smaller-plates mecca, jet setters and local celebs pack the tiny tables and pile into the somewhat ventilated upstairs lounge.

The Food
Chef Justine Miner's miniature inventions create an American palette of flavors on a Franco-Italian canvas, calculatedly avoiding pretension while keeping a vague European aura well-intact. A tantalizing charcuterie plate of Alpine favorites and the sumptuous heirloom tomato Napoleon add a streak of tradition. The wine list varies accordingly.