Loveliness
San Francisco, CA 94118
Phone: (415) 752-1818
12/12/2007 Posted by fancygirl8
Sloppy and lousy service says most of it! This place has caused me so much frustration. It has been over 7 months since my wedding, and currently I'm still waiting for a final layout for my wedding album. They are horrible with communication, they rely on "so called" desingers from Taiwan to do the layouts who cannot get things right. I have to communicate the same changes numerous times, which is why the delay. Once they hook you with their sales pitch, and you make that first payment, you are stuck. It's downhill from there. The quality and service is the worst I have seen. They are extremely unprofessional and what bothers me most is that they constantly claim what great quality of work they provide. How can they say such thing when they can't even produce products within a reasonable timeframe? I see them taking out other people's finalized album to show others without their permission, and how they glue the albums, is they have their workers sit on them so they stay. It's just SLOPPY! I seriously think the good comments listed from others on this page are their own people writing them. This place is so shady that I wouldn't count that out. It's not worth the stress. You're better off paying a little more elsewhere, not that they were cheap. Loveliness has made my wedding photography expeience an awful one. BEWARE!!
Pros: none
Cons: poor service, lots of tracking required by customer, sloppy products, unprofessional, money driven only, they do not care about the work they produce
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