Loveliness
San Francisco, CA 94118
Phone: (415) 752-1818
11/09/2007 Posted by savychick
Our experience with this company was absolutely HORRIFIC! Not only did this company put us through a lot of stress by delaying our wedding albums & video delivery; The staff and the owner were not responsive to our calls and emails. They changed photographers on us the day of our Engagement shoot & a couple of days before the wedding. They keep insisting the photographers they had replaced was the best. When we all agreed to have a particular person in mind way before the wedding. They also lost some of our pictures and made so many errors on our lay-outs & still keep making mistakes after all the emails, phone calls and discussing the said issue in person. They had also made us drive back & forth to their office to look for the missing photos ourselves which they claimed they could not find yet we were able to find it after three consecutive weekends of spending time in their office. Their staff are INCOMPETENT and can't understand simple directions. It has been a year now and we are still awaiting results. I wish I had the chance to check the past reviews otherwise I wouldn't have hired them. I would NEVER ever recommend this company to ANYONE. It was the biggest mistake to hire them.
Pros: NONE!
Cons: Everything about this company
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