Loveliness
San Francisco, CA 94118
Phone: (415) 752-1818
01/07/2007 Posted by lucentstar
This place is bad! We had our engagement and wedding day photos taken by them. We should have been smarter to avoid them. First time we went to their studio at SF (geary & 15th street, next to the old shanghai restaurant), they pretended to be very friendly and helpful and got us hooked with their engagement and wedding day photo packages. However, this was where the trouble started. On the engagement photo taken day, tuxedo was already delivered to their studio. However, the tuxedo suit was very loose, and the pant was 2 sizes longer. It was not so bad since they were able to find a shorter pant with a different brand. The photographer called Simon took the photo for us that day. We personally thought that he was not very detail oriented, which is a big NO for a professional photographer. Don't expect him to tell you that your wedding gown was sticking out or having a lot of wrinkles when photos were taken. Period. You need to take care of yourself. As the result, the engagement photos were nothing but poor or strange poses. Even worse, you were only allowed to select 36 out of all photos to make up your album. You NEED to pay all other photos if you like them. YES, listen, they DO NOT give away all untouched photos like other studios do. Their price is as twice as others, and they don't give away original photos. Terrible! After we selected the photos, they sent them back to Taiwan again for editing. The editing work was so cheesy. They did not know how to take quality photos. But instead, they tried to use photoshop and some poorly designed artwork to make up the lack of shooting skills. We were not satisfied with the result and wanted some improvement on the layout work. The boss, Shirley was getting mad with us and yelling at us. What a good customer service from them. You knew what, we have to pay extra if we wanted to select different photos. That was only one of the nightmares from them. There are many studios out there doing better job. LEAVE them alone.
Pros: None
Cons: Poor Service, bad photographer skills, very disorganized
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