Peninou French Laundry & Clnrs
San Francisco, CA 94123-3512
Phone: (415) 351-2554
05/03/2008 Posted by fatman13
Used them for over 4 years until for about 3 months straight my clothes kept coming back damaged and with holes in them. They had no explaination nor did they offer to compensate me for the damage down to countless expensive shirts, trousers and suits. Every dry cleaner is friendly until you bring a problem to their attention. How they handle an adverse situation marks how good a dry cleaner really is. Penninou were arrogant, rude and completely indifferent to the fact that they were destroying my clothes. One would figure that a loyal customer of over 4 years would get treated somewhat fairly but they absolutely dont care and have an attitude that seems to state that we have many other customers so who cares if you leave.
Pros: None
Cons: Destroy your clothes and are completely indifferent about it, expensive, arrogant
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