re:fresh, a day spa
San Francisco, CA 94109
Phone: (415) 563-2316
08/13/2007 Posted by beharia00
I've come here twice and won't go back. The first time, the massage therapist was so overweight that her stomach "rested" on me as she worked on me. The second time I went - this past weekend -I asked for a good therapist when I made my appt, and had explained that I didn't enjoy my earlier experience. No such luck on getting someone better. This therapist applied no pressure, despite being asked three times to increase the pressure. I asked him to concentrate on my upper back - he barely even went to that area. Major muscle groups were not even treated. I totally wasted my money here. The "spa' experience is horrible. Showers are dirty, steam room is moldy. In addition, the staff isn't very bright. I asked the receptionist to put my friend's facial treatment on my card quietly so I could treat her. She ended up putting all of her treatments on my bill and billing me incorrectly. It just made the situation uncomfortable when we were paying. I just hated my experience there and won't go back. They bill themselves as high end, and they aren't. Spend your money at a spa that understands customer service and hires competent therapists.
Cons: massage was bad; steam rooms and showers were moldy and dirty - not worth the $$
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