W San Francisco

05/28/2008 Posted by nberry18

The hotel was very nice and clean. The beds were really comfortable. The sun deck was perfect for enjoying breakfast and reading the newspaper. The Bliss Spa as expected was also a wonderful treat. As a hotel guest I received 20% off their products. However, you might try to book your apointment early as I had to get on the wait list and was only able to be squeezed in for a 30 minute massage. The lounge was very contemporary and popular. Saturday night was packed! Drinks are a little pricey but to be expected. Overall the experience was great! However, parking is a huge downfall. The hotel charges $49 a day to valet your car. You can park next door at the SF MOMA for $30 but you will not be able to come and go as you would like.

Pros: Bliss Spa

Cons: Parking

09/24/2007 Posted by beautifulday78

I have never been disappointed by any W Hotel around the world. I don't care if they are faking it -- but they know how to take care of their dog-loving guests. Nearly every detail is taken care of from water bowls & treats near the taxi stand outside to the comfy dog beds and goodie bags given to the dogs. The best part is that every staff member from the front desk to the housekeepers all genuinely appear to love dogs and always have a friendly smile or petting session for your dogs. The dog-friendly part is just the cream on top. All Ws are beautiful. Modern, clean and always an inspiration for fans of contemporary design. Pay the little extra money -- it is definitely worth it! We have stayed at the Westin, Four Seasons and other luxury hotels -- this is by far the best. If traveling with our dogs, or without, we will never stay anywhere else.

Pros: Spacious & beautiful rooms, AMAZING city views, super dog-friendly & loving

Cons: Wish the valet charge was included with the cost of the room

07/22/2006 Posted by newjerseydiva

A very clean hotel with a great location, W San Francisco has a warm and highly accomodating staff. Amazing to see how hard core they are about respecting the "do not disturb" sign. Perks include bliss products, a discount on bliss purchases, and priority booking for spa services. The gym and pool are 24/7. All cardio equipment features built in tvs; the treadmill has a fan in it! Some stranger things about the W: each guest room features a "see through" bathroom door...yes, you can see what's going on in there!!! Ice buckets are only big enough to hold 1 of whatever you're trying to chill. And the most annoying feature of the W are the guest rooms' cooling/heating system. I kept waking up in a pool of sweat and eventually found out the air system works by sensor; it shuts off when it doesn't sense movement in the room! Must be a lot of sweaty people at night at the W!!!

Pros: Highly accomodating staff, CLEAN!, great location

Cons: Air system shuts off, tiny ice buckets, see through bathroom door!

03/21/2006 Posted by kap911

I've liked every W Hotel I've ever stayed in. The rooms are always very small, but everything else outweighs that. They're modern, but not too modern that it looks cheap and is uncomfortable. The staff is great. Never in the way, but always there to help when you need them. The hotel is a little out of the way, but it also makes things feel a little quieter and more relaxed. I've stayed at a few hotels in SF and the W is by far the best.

Pros: great beds, nice bathrooms, AMAZING views

Cons: small room

11/07/2005 Posted by mcpete

We stayed for three nights. The staff was genuinely friendly and very helpful. It was definitely swanky and fun. However, we thought it was over priced. Our 400 sq ft room may have been that on paper, but with the walls, desk, bench, stool and bed, in practicality, it was a 100 square ft. We stayed there because their website hyped their comfy beds. They were more comfortable then a regular hotel bed, but we've had better for less (LeMeridian in Minneapolis). My wife loved the Bliss bath products. So much so we brought them home. It was nice to be close to SFMOMA, but I think next time we'll go to a hotel closer to the subway and cable cars. Respectively, 4 & 6 blks doesn't sound like much, but after a long day, it'd be nice to get off the MUNI and not walk so far to hotel.

Pros: Comfy Bed, Bliss Bath Products, Friendly

Cons: Small Room, Not many Extras, A bit over $

05/13/2005 Posted by wordforyou

We had a blast at the place. The concierge was always on hand to help us make reservations and he even gave options on chinese deliveries to the hotel. The only problem we had there was checking in late. We weren't able to go into our room till after 5 pm and we were definitely annoyed but then they made it up by sending up a bottle of wine. Oh, and the parking fee there is pricey but if you like great views and being in the middle of everything, stay there!

Pros: Modern, Chic, Accomodating

Cons: Expensive parking

09/08/2004 Posted by petra55

Had a Grand time at the W. Service was outstanding, particularly Ku the concierge who made the best reservations for us (spa, restaurants) at the hottest places. Would go back in a heartbeat! Thank you, W!

09/02/2004 Posted by amersinnc

If you like trendy people, ultra modern decor and techno music playing 24-7 than this is the place for you. Unfortunaltly, I prefer to be treated nicely when I'm paying an arm and a leg to stay at an overrated hotel. We were actually scolded by a bellman! They charge you $45 per day, plus tax and tips just to park your car! I think the only nice person who works there is the bar tender.

Pros: Good Location

Cons: , Annoying Techno Music, Not great service

05/03/2004 Posted by niva78

Our two-night stay at this hotel was easily the best travel experience we ever had; staff was phenomenal and absolutely went out of their way to make our stay exquisite - we had the house car at our disposal on a couple of occasions, and one of the staffers even procured a bottle of wine that waited in our (me and my boyfriend's) room the last night of our stay - all of this without us dropping hundred dollar bills everywhere. We were treated the same way sitting at the lobby bar in our sweats and flip-flops AND returning the same night in a suit and Armani dress all of this because we had no attitude - not the other way around! Weve made some great friends at W, and will be returning on every occasion we get amenities are excellent, and staff is like family you wish you had!

Pros: excellent rooms, feels like home, hopping bar/lounge

10/22/2003 Posted by neil310mccaully

Indifferent front desk staff, terrible concierge who act like they have a million better things to do than recommend a decent restaurant and make reservations for you ... and when they finally do give a recommendation it ends up being one of the worst restaurants in the city, also really teeny tiny rooms, and their overnight parking fee is ridiculous ... $40 a night!!! On the plus side, you are near all the nightlife, the views are great, the beds are comfy, and the rooms are decorated nicely ... really nice bar too. Tip of the day: Stay at another hotel, then just visit the W bar for a drink.

Pros: comfy bed, nice bar, nice views

Cons: terrible service, tiny rooms