Stellar Spa
Corte Madera, CA 94925
Phone: (415) 924-7300
06/08/2006 Posted by citymama
I was asked to show up for my appointment early to do paperwork. I checked in 20 minutes early where I was given a robe and slippers. I changed and completed paperwork in the lounge. After 30 minutes (15 minutes past my appointment time) I wandered out to the front desk to find out what was going on. The Manager came out to inform me that the massage therapist didn't show up to work! I can understand how this can be beyond someone's control, but don't check me in and have me wait in the lounge without anyone coming out to tell me what happened. No one even noticed the therapist didn't show up. I had a facial scheduled after and the manager actually wanted me to stay another 45 minutes and pay for it. I decided not to stay- she offered me a free massage another time but I'm not very excited about going back. I may just give it to a friend.
Write a review and share your thoughts with others
