Bulo Women
San Francisco, CA 94102-4309
Phone: (415) 255-4939
08/05/2007 Posted by nettyklang
I don't normally write reviews but I'm a little bit upset. I purchased shoes online from Bulo, then I realised that the sizing of the particular brand might be different from normal sizes i wear by visiting the manufacturer's web site. I contacted the store via e-mail and phone to ask them NOT to send the shoes. (Immediately after the order)...still, 12 hours later they sent them out. OK... fine, I can return them... or so I thought. I sent the shoes insured mail, the manager contacted me to say he'd give me a refund for the shoes as well as the shipping since they had made a mistake. Then everyone went quiet and I never saw the money. A month later, still no refund. I contact the store a few times, I sent a certified letter... NOTHING. Today I called my credit company and filed a dispute. Why am I waisting my time writing this review? I don't like to be negative, but if you have an online business, please make sure your e-mail works... OR OPEN YOUR MAIL? I'm tired of calling and discussing the issue with various employees who tell me to call back another time when someone in charge is around... One lesson learned is: DON'T BUY ANYTHING ONLINE FROM THIS PLACE.
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