03/29/08

Spring Shoe Event makes Fabulous Girls' Night Out

by musicatslp

The Spring Shoe Fashion show held on 3/27/2008 was a fabulous girls' night out event! Great wines and desserts while viewing all the latest styles. The models were very personable and knew where to stand so that all could view the latest fashions. Those who paused at each of the platforms were most appreciated, as all who sat or stood could view from any angle. Nice, personable ladies to speak wiht after the event, as well. The only things that could have been improved would have been better hors d'oevres, instead of desserts alone, and all the models using the ideal viewing angles of their shoes. Great job, Macy's San Francisco!

From a "Miracle on 34th Street" to malls in the 'burbs, this is middle-class America's own department store.

by Contributor

The Scene
In 1857, R.H. Macy opened his eponymous dry goods store in New York City. The tally of his first day's receipts: $11.06. These days, under the aegis of Federated Department stores, Macy's anchors malls coast to coast, tallying millions in yearly sales.

The Goods
Macy's is every shopper's department store, located along the retail spectrum between Sears and Nordstrom. Crowded displays boast second-tier labels: Lauren and Polo by Ralph Lauren, Reaction by Kenneth Cole, Allen by ABS. The shoe department features many upscale selections: Via Spiga, DKNY and Martinez Valero for the ladies and Cole Haan, Skechers and basic Bass loafers for the fellas. Otherwise, rely on staples: Wamsutta sheets, Royal Velvet towels, Clinique cosmetics, Gold-Toe socks and Carter's for kids.

If you're looking to move up from Cover Girl or Revlon, give this classic American brand a whirl.

by Contributor

In Short
It's white, bright, squeaky clean--and the second largest Clinique counter in the country. Macy's Union Square puts Clinique and its ubiquitous bottles of yellow moisturizer front and center on its expansive cosmetics floor, so a woman on the go can quickly scoop up her essentials. Appealing to the American Everywoman, Clinique offers fragrance-free, allergy-tested products for all skin types. Low-key and fun, Clinique is the first stop on the road to serious glamour.

09/22/06

Great customer service

by cyan1205

My friend and I went to the busy Macy's make-up dept (Clinique) to purchase 1 or 2 items. We asked if there were any promotional "free gift with purchase". The nice employee explained that their next promotion would begin in about 3 weeks but she would check to see if there were any leftovers from the previous promotion. My friend's purchases qualified for the free gift but mine did not. However, the employee was kind enough to give me one--without any attitude as she handed it to me.

• Pros: Lots of variety.
• Cons: Need to pay for parking. Croweded streets.

09/13/06

Estee Lauder at Macy's a disappointment

by eni1orac

To be frank, I've never been a big fan of Macy's compared to Nordstrom, where customer service is a priority among associates. My grandmother and I went to Macy's Estee Lauder counter about two weeks ago to pre-order some cosmetics for pick-up today so we could benefit from Estee Lauder's "Gift Time" promotion. The two of us returned there this afternoon and were very disappointed by the associates' general unhelpfulness and inefficiency to take care of customers. In addition to us, there were several other ladies also at the counter to pick-up their pre-ordered cosmetics, and it seems we were all very dissatisfied with poor, slow, and inattentive service by the Estee Lauder staff, who focused most, if not all, of their effort on selling products to prospective walk-in clients. My grandmother and I waited for about five minutes before someone helped us-- this was after we had already been "helped" by a lady behind the counter, instructing us to wait at a station where someone else would assist us. After waiting far longer than necessary, a staff member inadvertently checked to see if we had already been helped-- she was not responsible for manning the station we were sent to, but rather passing by while, presumably, helping others. It took nearly another ten minutes before she returned with our, as well as another customer's, items. Meanwhile, I overheard another disgruntled customer complain to another E.L. staff that she had been standing and waiting for over ten minutes, while the woman beside us complained that she was on her lunch break and didn't have time to waste waiting for the E.L. folks to work efficiently. I don't recommend the Estee Lauder folks at this Macy's location-- they were, in general, unhelpful and incompetent in filling customer needs.

• Pros: Large department storetypical variety in goodspossibly moreso due to San Francisco location. Cosmetics at Estee Lauder counter here are slightly cheaper than those at Neiman Marcus (two dollars cheaper on our purchase).
• Cons: Estee Lauder counter associates had very poor customer service and were generally unconcerned with customer satisfaction.

09/19/04

A Categorical Oversight?

by hollination

I couldn't find anything appropriate for me when I tried to spend a gift certificate on jeans (not designer) for work. My options seemed to be dressing like an excecutive, dressing like my mom, or dressing like a promiscuous teenager. There was a surprising lack of middle ground between the tapered/elastic waistband style and the low-rise/boot-cut/booty showcase. Anyone with a job requiring casual, conservative, and attractive dress should not consider Macy's a potential source.

09/12/04

A must

by nnayebi

Great selection and prices, but crappy service. The owner, Federated Dept Store is very cheap!!! They cut the shopping bags, and try to cut expenses in overtly visible manners. But Macys Union Square is great anyway!

• Pros: Prices, Sales, Selection
• Cons: , Some staff, Shopping bags

01/12/03

Shoe Styles Galore!

by arthur218

I have never visited a shoe store with so many brands and styles to choose from! Macy's Union Square offers a vast collection of shoe styles at affordable prices. No one, but no one can match their selections.

• Pros: great service, excellent selections, good pricing
• Cons: bad parking

11/28/02

the most

by gfnd

I enjoyed shopping at Macy;s mens, there was a large selection and the store was very clean and easy to get around. the emplyees where very helpfull.

08/28/02

Secret to Men's Clothing

by sfslinky

Macy's has a separate department store for men. This is one of the best kept secrets in San Francisco. If you need some serious designer duds, go upstairs. If you want some hip clothes, go downstairs to the basement. There are seasonal sales racks several times a year. Shoes, underwear, cologne, wallets... Everything a man needs can be found in this one-stop building.

• Pros: sales, variety, prices
• Cons: parking, Union Square traffic