Planet Canine
San Rafael, CA 94901-5403
Phone: (415) 459-6130
05/22/2007 Posted by aoibheall
I am the proprietor of Planet Canine. I have been in business for 13 years. I question the veracity of a couple of the reviews. We don't beat or torment the dogs, they are our pack and we love them. If one of the dogs in my care got an eye infection or a cough I would certainly. If I suspect ANY health issues with a dog the first thing we do is take them to the vet; before we even contact their human. Eye infections and coughs can be very contagious; the care facility would want to know. I have never had kennel cough in my facility, ever. If an animal got ill due to negligence in our care it is company policy to cover the cost of veterinary care; so I wonder about Edith. I wonder about some-one who wouldn't discuss their issues with the care facility. We ALWAYS let people view our facility. We always have. If the dogs running around we might not let you into the playroom (you are a stranger to them) but we will certainly open the door so you can see where the dogs play and sleep. I realize that folks use screen names but neither Ralph's nor Edith's stories are ringing any bells. I did have a lawyer bring a dog for daycare. On the third visit his dog bit another dog and the injury required medical attention. He had signed a contract stating that his dog was not aggressive with other dogs. He had $50 credit which just about covered the medical care. When I expelled his dog and wouldn't give him his $50 back he told me he would make my life a living hell. Perhaps these reviews are what he was talking about. Nothing like a little slander to ruin some one. We painted and cleaned and remodeled in February. If you really want to know about my place, come visit.
Pros: Personal care and 9 hrs a day of play
Cons: Would love a larger facility
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