Garibaldi's
Oakland, CA 94618
Phone: (510) 595-4000
09/08/2007 Posted by pjamin
-We were 2 couples looking to have a great night at this well recommended place. Our reservation was at 7pm. We were told to wait 2mn for the table to be ready. -After 15 mn we asked for an update. They told us '4mn, another group with a reservation just had to have your table, this is going to take longer than we thought, please wait at the bar and order a bottle'. -Interestingly, the waitress was prompt in giving us the wine list and asking us what bottle we wanted to order. Instead we asked for a glass of water. The look on her face was clearly expressing something like "i am a wine waitress, not a water waitress. you are going to wait a long time to get that glass buddy". But her words were "sure". Of course she came back and forth to other customers with wine bottles but never one single glass of water, and was avoiding any eye contact with me. -We waiter another 15mn, and inquired about our table. The answer was "I will take you there right now". The staff then disappeared to the kitchen and did not come back. -We asked to speak to the manager. A tall man seemed to fit the bill, her our complaints about the very poor treatment we had received, and answered "I am sorry that you think our staff was ever rude to you". -No need to argue, we voted with our feet and thought that sharing our experience and echoing it with some other comments on this site will hopefully bring back in line this attitudish establishment.
Pros: decor, ambience
Cons: attitude, prices
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