Dutch Girl Cleaners
2094 Mt Diablo Blvd
Walnut Creek, CA 94596
Phone: (925) 943-7058
Walnut Creek, CA 94596
Phone: (925) 943-7058
Cleaning often comes back dirty.
07/18/2007 Posted by nsaylor
I use this cleaners because they are close & convenient, but the cleaning is the worst I have ever experienced. I have never had an experience where the clothes come back almost as dirty as when I took them in. Either its the new "environmentally friendly" method they use, or they are lazy. I just had to return a sofa cover because it was still covered with dirt--and the second time came back dirty too. Laundry is o.k.. Only reason to use this cleaners is the good parking.
1 out of 1 people found this review helpful
Response from this business
Michelle Windsor, General Manager
Posted on 10/17/2007
After reveiwing this entry and researching your Sofa Cover I found that the owner and cleaner/spotter both recommended to you that your cover be laundered to remove the stains. You declined and stated you were afraid of shirkage. We followed your request and Drycleaned the cover. The result was a clean but stained Sofa Cover. The second time it was cleaned (at your request to Drycleaning again), it came back with the same results. I am sorry to see that by following your specific requests and you denying us the proper method of cleaning has upset you. You are more than welcome to come back in at anytime and allow us to clean by laundering for better results!
Michelle Windsor
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