2204 Bridgepointe Pkwy, San Mateo, CA | Directions 9440437.561774 -122.282179
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Neighborhoods: Marina Lagoon, East San Mateo
Colorful, chaotic restaurant promises loaded burgers and endless fries for kids and a fully stocked bar for their parents. – In Short
With a bright red color scheme, enormous booths and TVs galore (even in the bathrooms), this loud, lively spot aims to make families feel right at home. The creative menu offers 22 different burgers--from teriyaki-marinated Bansai with grilled pineapple to the 5 Alarm with pepper jack cheese, jalapenos, salsa and chipotle mayo. Soups, salads, and entrees of fajitas, fish and chips and Cajun-spiced shrimp round out the casual American menu.
BAD CUSTOMER SERVICE - MANAGER! – I called about 11:00am in the morning to get restaurant information and make reservations for a party of 25 people and spoke with a manager. I did not get his name, but he was extremely rude, inpatient, and unaccommodating. He said they do not take reservations and they do not give discounts, when I did not mention once that I wanted a discount. He did not care that he was losing business for Red Robin, not to mention losing business for a party of 25 people. I called another restaurant and was taken care of with Great Customer Service and very accommodating to our party?s needs. I do not know how the customer service is as far as eating there, but management customer service is terrible.
Great Burger and fries. – So we had food delivered to our office the other day. My boss asked me what I wanted and I told him I had never eaten at Red Robin before. Wright away I was told how great their burgers were. 6 different people suggested them. So I broke down and got just a basic Hamburger. It was one f the biggest burgers I have ever seen. I didn't even finish my fries. Not bad for 7.00 Well anyway. I can't tell you about the restaurant itself seeing as we ate in the office. However I can say the food was great and the delivery was prompt for an order that size. The prices were reasonable and I didn't need to eat again that night. I would absolutely recommend Red Robin for lunch with some friends.
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