Excellent. I loved my visit there! The staff was so friendly and my massage was awesome. I would definatly recomend this to anyone who wants a quick pamper for themselve in between work and shuffling your kids around... =)
great for brazilians. Never had a bad experience here! I've seen a few different people since I always make last minute appts. They are very friendly. They even broke me in when I had my first brazilian....and yes it was a full bare brazilian. Clean, friendly and comfortable atmosphere. Great retail products too which can be dangerous while your waiting.
Great eyebrows by Nadia.
I have gotten my eyebrows waxed by two different ladies at this establishment and have been quite pleased with the outcome. I enjoyed both personalities as well as the service that they provided. I understand that Nadia has left this spa and I would like to get ahold of her. It doesn't mean that I'd quit using the services at The Estiticians, however I'd like to get ahold of Nadia as well. If anyone has a phone number or email address for her, please forward it to me at Grooviemaddie@yahoo (dot com of course. It doesn't let you type it the regular way).
absaloutly great. I love this place. I got a great wax and it lasted a very long time. i am very happy to recomend this place to anyone. I will recomened it with a smile planted on my face.
So I am new to the area and have been looking for a great place to get my Brazilians. I have tried a few of the places reviewed here on Citysearch but have so far felt only so-so about them. That is until I went to this place! After reading the reviews I decided to try it out.
This place was beyond great! I cannot for the life of me remember who did my waxing (I am HORRIBLE with names), but she was beyond thorough...no stray hairs anywhere, and the pain factor was pretty mild considering what she was doing to me ;)! The woman at the front desk was great, and when I mentioned that I was looking for a place to get my hair done, she gave me a reference. Apparently all the girls there get their hair cut by the same person. There were some other employees in the lobby waiting for their appointments to come and they gave me some tips on good local resteraunts, etc. I cannot believe how friendly everyone was...you just can't find that anymore!
The lobby was a little cramped but comfortable and the music was a nice change of pace! No irritating elevator/new agey/crap music going on here...they were playing a good mix of salsa and swing. That was a very pleasant change of pace. The only negative I can possibly think of, and I'm stretching here, is that you cannot leave tips on your credit card. So make sure to bring cash for that part of the deal!
Great place, great people, great waxing...I am SO going back!!!
Loyal Customer for More Than Five Years.
I have been going to The Estheticians for more than five years and cannot recall one bad experience. The personnel is friendly, welcoming and knowledgeable and the facility is clean and inviting. Take some time to browse through their collection of skin and hair care products, candles, cards, jewelry, lingerie, baby gifts, etc. Everything they stock is fabulous and offered at reasonable prices. Treatments are reasonably priced too.
FYI: The receptionist will do their best to squeeze you in for an appointment, but this place books up fast!
Fav Treatment: Enzyme Facial with an Alpha Beta Peel.
Fav Technician: Nadia, but EVERYONE is wonderful!
Recently relocated here from Florida, always takes some trial & error to find good estheticians.
I stumbled upon The Estheticians in San Mateo & made an appt. with Nadia.
She is very professional & did an impeccable job with my bikini & eyebrow wax. Absolutely no redness. I am looking forward to scheduling my facial with her in the near future. Kudos!
Nothing but the best!.
I have been a regular client of the Estheticians for almost 30 years and I have had nothing but
EXCELLENT service during this time. I wouldn't go anywhere else for my waxing, facials or relaxing massages. The staff is courteous, professional and extremely skilled. I always leave feeling completely pampered - and for a great price!
Worst Waxing Ever, Aweful Customer Service. I have been waxing for the last 15 years and I have to say that this one was THE worst experience I have ever had in the last 15 years. The girl was inexperienced and she was nervous. I tried to be as nice as possible but I was in pain. I had rashes on my skin for the next 3-4 days and I could not were pants cuz it'd hurt. I have a person that I usually go to and she's great. I just had to go to them cuz my person was on vacation. Be careful, I gave you the warning.
You stated that our customer service was "aweful" and yet did not say one word of complaint to the esthetician or to our coordinator?? It's interesting that your negative review was posted the same day that a positive review was placed for another establishment. If our services ever fall below the highest standards we strive to rectify any problems immediately. I'm sorry that you stated that you could "not were pants cuz..." because our clients of 32 years do not share your experience. Please contact the office as soon as possible so that we can respond professionally to your concerns.
Recommend for Brazilian Waxing!. After doing tons of research and reading the rave reviews here, I went in for my first Brazilian waxing recently. Let's be frank here - it's not a pleasant thing to have done. You've got a stranger face-to-face with areas usually seen only by one's Ob-Gyn and intimate partners. Throw in hot wax and hairs being torn out by their roots in one of the most sensitive areas of the body, and you're got a party. All of that said, I'm now hooked! I saw Angela and she was extremely quick and personable. She made it as pain-free as a Brazilian waxing can be. It's a women-only salon, so you don't have to worry about a man peeking in from the hallway. The rest of the staff were very courteous, too.
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