1880 W Bayshore Rd, East Palo Alto, CA | Directions 9430337.454223 -122.130967
Neighborhoods: East Palo Alto
I went to Cavallino after getting an untrustworthy reception at another shop. They had been recommended to me as being very skilled and meticulous -- they restore Ferraris, and they are authorized to do body work on aluminum bodied cars like the Acura NSX. Great!
If I could give them 10 stars I would. Great service, great communication, and my car has never looked so good. Even when I brought my car home from the dealer for the first time it didn't look as good as it does now. I have a 2008 Mercedes C300 and it had front end damage to the bumper and hood. My paint matches perfect, with extra shine, and they even cleaned up the entire inside. Great job. I would definitely recommend them to anybody and everybody. My insurance carrier is Farmers, but it doesn't matter what insurance you have they accept all carriers. The receptionist makes you feel right at home and the estimator Jonathan keeps you very well informed.
The staff were very honest and truthful and answered all my questions regarding the repairs.
Cavallino worked with my insurance company to insure they paid to repair my car the right way and it only cost me the time to get it there and pick it up when done.
All the customer service interractions I had with Jonathon and the woman there were great. I like how the car came out.
Just had our car bumper fixed. We chose Cavallino because they have done two other collision repairs for us; we have found them to be straightforward & honest and the craftsmanship excellent. The car was even ready a day early.
It was a great and wonderful experience. The front desk was so courteous to me.
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