Very Good Cab Airport Service. I haven't had a need for a taxi ride to the airport in a number of years but always used to use Desoto as I had found their service to be very good. I was a little concerned when I read some of the negative reviews but decided to give em a shot anyway as most of the companies in the city have a considerable amount of negative reviews. Their service to me was as good as it always was. The Dispacher politely confirmed a reservation with me from my information that was still in their computer. The driver arrived on right on time in a clean comfortable newer model Suv type of vehicle. The driver was quiet but friendly. He made a couple of slightly jerky turns, but as taxi drivers go, over all very satisfactory. I would recommend them for airport service.
unprofessional cab driver - alert.
I was driving in my car this morning (10/10/08) and the driver of DeSoto cab # 2101 did all he could to run me off the road (4th Ave. Inner Sunset) in order to cut in front of me at a merging intersection. This idiot tried to speed in front of me & was 1" from the broad side of my car, racing as fast as his minivan could go!
If this behavior is indicative of the "quality" of "professional" driver they employ, believe me, you are risking your life if you step inside one of their vehicles.
Desoto Cab Passagers Beware.
If you have lost items while in a Desoto Cab or the taxi simply drives away with some of your belongings, you are encouraged to report this incident to the police and file a report. YOU MAY NOT BE THE ONLY ONE.
DON'T LET YOUR BELONGINGS END UP IN A PAWN SHOP!
De Soto cab co..
I was very much in a hurry when i flag this cab down.
Was a young drivrer ,from Brazil i guess, he was polite and simpatetic,
I told him where i has going and that i was late, try to tell him
where to go , how to go and he sad.
- Please sir, i only need to know your destination, how to get there
you can live up to me.
Ok , he sound confident , we'll see.
We talk about a lot of stuff, he was to inteligent to be driving a cab a figure.
I can't believe, is like the cab was part of him, he knew every inch of that cab,
He was owesome, i got no red light what so ever, he took short cuts on alleys ,
he was always at the fastest moving lane, talking with me at the same time and
out of no where he got on that radio and got a pick up 2 block from my drop off.
How can he do all that at the same time?
That was THE ride, i hope to get on his cab again.
De Soto, That is what i call a profecionalism.
Best Cab company in the City - especially for going to the airport. I am born and raised in San Francisco. I've taken many cabs. i tried pretty much every cab co. The only reason i am writing this is because of the negative reviews i have read, which is not fair. I want people to know that Desoto is a great cab co. and the reviews that people have written are complaints, which they probably had one bad experience and want to put the company down. If you become a regular. you will see better service and like i said about the airport. Call the day before tell them that you need a cab the next day for the airport, sfo, oak, sjc, and tell them the time that which you want the driver to arrive. Not only will they be there on time, they have the nicest cabs in the city. If you take cabs regularly and have not tried Desoto, give them a chance and see for your self. What do you have to lose? Just give them a try to see for yourselves.
Saturday, March 29.
Called Desoto at 8:20pm and after a few minutes they said that they would send a cab around right away.
9:10 pm, no call no cab. Phone justs rings and rings. I just gave up. Was supposed to be going round to a friends house to comfort him after his partner had died.
poor service. We called several hours in advance to arrange for a pick up downtown to take us to LAX. The cab didn't show and the operator was rude when we called to ask where he was. When a Desoto cab finally turned the corner, some twenty minutes late, the driver waved us off and didn't stop. We won't be using Desoto again.
Offensive Service. I used to love using De Soto cab because their drivers were so friendly and courteous. But recently, I've had two really negative experiences with them, so much so that I now keep a mental list of which cabs not to get into. I also don't call De Soto for pick ups any more. With the first problem, it was serious enough that I called the manager about it but my call was never returned. My most recent experience involved a driver who complained about an 11% tip (for bad service) and then called me a liar and threw a racial slur in for fun. Yikes!
mostly friendly drivers, reliable pickup. We use them weekly and always call the night before to order a taxi for the next morning (going from Noe Valley to SFO) and they're always on time. We usually have friendly drivers, most (but not all) of them help with luggage and are patient if we are sometimes not ready yet. In our experience, they are much more reliable than Yellow Cab, who sometimes just don't show up at all.
Never Use Again!. Called for the cab @ 9:30A to arrive @ my home @ 10:30A. Apparently they don't service residential areas because the cab arrived @ 11:00A making me late for an 11:00A appointment. All they could offer was "sorry." Well, "sorry" but I won't be using DeSota again!
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