06/15/09

Horrible... Don't call them

by CSMobileUser

I've had more problems with desoto not answering calls or padding their bills with stories of "road closings" or that I don't know how to get to my own home. At 2 am I was told that I had to take the long way because the bay to breakers closed down the streets... This was at 11pm, bay to breakers had been over for 8+ hours and the streets were all open. The driver just said... "you're lucky they must have just opened it". Such a bold faced lie. I tried to complain to desoto, but they just said maybe the driver was mistaken. Another lie. If you have a complaint call the SF commission of cabs instead. Horrible company that encourages lying, stealing, all around dishonest drivers.

05/17/09

Desoto

by mickc

They really need to change the cars,most of the cabs they don't have A/C ,window doesn't work ,and bad smell ,....

But the driver are friendly that's why i use those cab but.......

most of the car are very old specially the dodge sedans ...

trust me i use them daily !

• Pros: Just
• Cons: Att

04/11/09

DeSoto loses court case

by markbusse

Last fall a DeSoto cab ran into my car while I was parking. I had minor damage not enough even to file a claim. A month later they tried to collect $8,100 from my insurance company. When that failed they filed asmall claims action for $5,000.

The judge dismissed the case and ruled that the plaintiff caused the accident. He than cleared the court to reprimand DeSoto Cab.

Be aware that this company will file claims for all damages regardless of fault. Always get a police report if you have an accident with this cab company,

• Pros: none
• Cons: will file false lawsuits