City Wide Taxi Dispatch

Doesn't Recommend

Sofya N.

Joined 1 year ago

First ever rude taxi driver. First of all, the driver got lost and had to make a huge circle on the way to the destination. I had to show him the map on iPhone so that we finally get to the place. When we arrived, I asked him if I should pay the exact sum of money that was showing. He said yes, and he was very rude when saying that. I mean, REALLY VERY RUDE - for no reason. That was a green taxi, driving from Civic Center to Potrero Hill on 04.13.12. Don't use that service, they are awful.

Recommends

nothinbetternthefog

Joined 2 years ago

Best Taxi Experience. I decided to take the train to the City from the South Bay and a friend recommended Citywide Dispatch for my in-City transport needs. After a long day of walking, I used Citywide. The dispatcher was pleasant and I had a very clean car and knowledgeable driver pick me up and get me across the city quickly - even though it was near rush hour.

Based on my experience, I'd use Citywide again and I've already recommended to friends.

Doesn't Recommend

empressa

Joined 3 years ago

No notification that cab wasn't coming. I was really excited to use this service because I could book the cab online. I needed to make it in time for restaurant reservations at 630 PM, so at 4 PM I used the option to book for a future time. I asked for the cab to come at 6. Someone called to confirm this with us.

Now by about 607, the cab hadn't shown up, nobody had called, and I hadn't gotten an email. I called the dispatcher, who told me he was really sorry but that he had been trying to get a cab since 545 and nobody was available. So basically 10 minutes after the cab was supposed to come, I was told that it couldn't, but the only reason I found out was that I called. I would never use this service again, because online booking is only convenient if it actually works.

Doesn't Recommend

dmcullen

Joined 4 years ago

terrible dispatcher. 3 times I spoke with the dispatcher today , he was rude (for no reason ) on all occasions

Recommends

DanielMadain

Joined 4 years ago

Great Dispatch Company. Honestly what makes this company different is that they keep up with the rest of the world their website CityWideDispatch,com is so innovative. I dont have to be on hold for half an hour. FINALLY a dispatcher that gets us.

Recommends

dodger

Joined 8 years ago

cool drivers. Very cool drivers. Fairly courteous & very personable. Twice I've called and they took the fastest route.